Hello,
we try OTRS since a few days. Everything works well, except that we have a
error mesage, we doesn't understand.
The error is from PostMasterPOP3.pl
We have 9 pop3 account for OTRS (and only 9)
When we run manually or by cron, we have a message:
==================================================================
$HOME/bin/PostMasterPOP3.pl -d 22
No messages (otrs-log(a)log.cma.fr)
Connection to log.cma.fr closed.
ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: linux Time: Wed May 7 15:40:54 2003
Message: Can't connect to
Traceback (22199):
Module: main::FetchMail (v1.9) Line: 130
Module: /web/Public-support/otrs/bin/PostMasterPOP3.pl (v1.9) Line: 106
==================================================================
The line 106 is:
[...]
else {
%List = $CommonObject{POP3Account}->POP3AccountList(Valid => 1);
foreach (keys %List) {
my %Data = $CommonObject{POP3Account}->POP3AccountGet(ID => $_);
FetchMail(%Data); <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
}
}
[...]
the log of the pop server for this 9 accounts is good:
popper[16505]: Stats: otrs-log 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16506]: Stats: sauvegarde 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16507]: Stats: windows 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16508]: Stats: linux 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16509]: Stats: unix 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16510]: Stats: imprimante 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16511]: Stats: developpement 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16512]: Stats: reseau 0 0 0 0 www-bis.cma.fr 193.54.112.24
popper[16513]: Stats: eudora 0 0 0 0 www-bis.cma.fr 193.54.112.24
All the 9 pop3 accounts works and everything works, except the ennoying
message.
We not use fetchmail, we have only declared the 9 pop3 account with the menu
admin pop3account and there are only this 9 accounts for the menu Pop3
Account Management
OTRS 1.1.1
Redhat 7.2
Perl v5.6.1 built for i386-linux
thank for your help
Best regards
--
Serge Algarotti Ecole des Mines de Paris CEMEF/EII
ps: the complete display of PostMasterPOP3.pl:
$HOME/bin/PostMasterPOP3.pl -d 22
No messages (otrs-log(a)log.cma.fr)
Connection to log.cma.fr closed.
ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: linux Time: Wed May 7 15:40:54 2003
Message: Can't connect to
Traceback (22199):
Module: main::FetchMail (v1.9) Line: 130
Module: /web/Public-support/otrs/bin/PostMasterPOP3.pl (v1.9) Line: 106
No messages (sauvegarde(a)log.cma.fr)
Connection to log.cma.fr closed.
Message 1/2 (windows(a)log.cma.fr)
Message 2/2 (windows(a)log.cma.fr)
Connection to log.cma.fr closed.
No messages (linux(a)log.cma.fr)
Connection to log.cma.fr closed.
No messages (unix(a)log.cma.fr)
Connection to log.cma.fr closed.
No messages (imprimante(a)log.cma.fr)
Connection to log.cma.fr closed.
No messages (developpement(a)log.cma.fr)
Connection to log.cma.fr closed.
No messages (reseau(a)log.cma.fr)
Connection to log.cma.fr closed.
No messages (eudora(a)log.cma.fr)
Connection to log.cma.fr closed.
===============================================================
--
Serge Algarotti ENSMP CEMEF [CNRS UMR 7635]
