I am reading the archives now, however I have a simple question. I
insert the following code into my GenericAgent.pm file:
<snip>
'delete' => {
# get all tickets with this properties
Queue => 'delete',
States => ['new', 'open'],
Locks => ['unlock'],
# new ticket properties (no option is required, use just the
options
# witch should be changed!)
New => {
# DELETE!
Delete => 1,
},
},
<snip>
Minus the <snip> of course- I get the following error message when I
attempt to execute the script:
./GenericAgent.pm: line 12: package: command not found
./GenericAgent.pm: line 14: use: command not found
./GenericAgent.pm: line 15: syntax error near unexpected token `('
./GenericAgent.pm: line 15: `use vars qw($VERSION @ISA @EXPORT %Jobs);'
I am supposed to be running it from the command prompt right? If so then
perhaps there is some syntax I need to customize? My queue name is
delete.
Thanks,
Aaron