Anyone got OTRS (RC2 or RC1) working under RH8 ?
The standard installation of rpm using INSTALL.Redhat instructions fails
in several points:
- rpm install fails because of dependencies check, although all
the software needed is already installed by RH8 full install (perl,
apache, mysqlclient10, etc): temporary FIX: rpm -i --nodeps
- RH8 uses apache 2, so I manually edit
/etc/httpd/conf/httpd.conf and changed "Include
/opt/otrs/scripts/apache2-httpd.include.conf"
- Installer.pl fails because Kernel/Modules/Installer.pm tries
to access "../../Kernel/Config.pm" and should somehow access
"/opt/otrs/Kernel/Config.pm"
- After making these changes the installer runs smoothly.
- First Login using "root@localhost/root" fails with incorrect
password !!!!!
- Requesting a new password for "root@localhost" works fine,
but after trying to login using the new password apache takes 99% of CPU
and the index page does not arrive. After several minutes we need to
restart httpd. Under "/var/log/messages" I got:
.... OTRS-CGI-10[3900]: [Notice][Kernel::System::Auth::DB::Auth] User:
root@localhost logged in (REMOTE_ADDR: .....
..... last message repeated 30 times
Any ideias on how to correct this ?
Thanks in advance
Pedro Carvalho
--
Pedro Carvalho
VirtualNOC
Av. Casal Ribeiro, 18 - 6
1000-092 Lisboa
Portugal
Tel: +351 21 351-0430 / Fax: +351 21 351-0420
pedro.carvalho(a)virtual-noc.com <mailto:pedro.carvalho@virtual-noc.com>
--
This message may contain confidential and/or privileged information. If
you are not the addressee or authorized to receive this for the
addressee, you must not use, copy, disclose or take any action based on
this message or any information herein. If you have received this
message in error, please advise the sender immediately by reply e-mail
and delete this message. Thank you for your cooperation.
