otrs

Download

otrs@lists.otrs.org

January 2016

33 participants
32 discussions

Undo Required Lock
by Saunders, Eric 04 Jan '16

04 Jan '16

I would like to enable Required Lock on one of my Activity Dialogs. However, when I do opening the dialog locks the ticket and sets the Owner as expected, but if I click "Undo & close window" in the dialog window I get an Insufficient Rights error. The user has full rw access to the queue in which the ticket is located and the System Log generates no errors. CentOS 6.x OTRS 4.0.13 Appreciate any assistance. +Eric

1 0

OTRS5 - Package Manager - Internal Server Error
by brant carrey 02 Jan '16

02 Jan '16

Hi, Team, Happy New Year! I just finished the latest OTRS5 free installation. Every time I clicked "Package Manager" under Admin / System Administration, got this error. Any idea about this? Thanks! ------------- Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. -------------

2 1