July 2011 - otrs - OTRS mailing lists

[Ticket #5488] CAS single sign on with perl authcas module
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:46 am, michiel.beijen(a)gmail.com wrote: You can configure different auth mechanisms using the OTRS configuration; this IS separate for customer- and agent frontend. If you would also like to set up for instance CAS for the customer and Kerberos for agent this can be achieved by creating LocationMatch sections in the web server configuration. BTW you're probably not doing this on purpose but it seems as if you have set up OTRS to (auto)reply to this mailing list; can you please correct this? Thanks, Mike ==Ticket History== On Jul 04, 2011 @ 01:36 am, mikael.kermorgant(a)gmail.com wrote: Hello, Well, I was using BasicAuth inside a single virtualhost, and wanted to have diferent auth behaviors for the customer and agent backend. This would be easier achieved with an authmodule developped for otrs, wouldn't it ? So I wrote a small contribution in that goal (see http://bugs.otrs.org/show_bug.cgi?id=7467) which works quite well, although the gateway mode isn't handled as I wish by otrs. (see my other recent question about 2 customer auth backends, first one being HTTPBasicAuth) Regards, Mikael Kermorgant ------ On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:43 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:35:49 +0200 id 00001F63.4E10C495.00006C61 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 00C8256782; Sun, 3 Jul 2011 19:35:35 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 24078564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:33 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 6E05BEE0B0 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:35:14 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07124-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:35:12 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9C2A8EE170 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:35:09 +0200 (CEST) Received: by pzk27 with SMTP id 27so2350672pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:35:08 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=my8iW+LUH7kHUMj1nSJK1yU2Y8L16u6uInAvhXrcqA0=; b=N1Tq9FE0V7GgairJK0LrLShzbZSpW90VqehoaaRQuluZrjjB3rr8nwQf6vwC2F7YFi q/tWnNQDvPSmeSoVLyCXB0VqpBdDHtdUdJiPINxrzZqZ7WBoZ856F+8usWLkWTH9TdaA PsRtjl+Mft/6XzUJQq42gU9IfBwsNFsIIRoiI= Received: by 10.68.10.103 with SMTP id h7mr6417160pbb.211.1309721707953; Sun, 03 Jul 2011 12:35:07 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3452222pbh.16.2011.07.03.12.35.04 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:35:07 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:53 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c3a9c3677_198478487c74476df(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3a9bf96f_198478487c744722a"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752571 ----==_mimepart_4e10c3a9bf96f_198478487c744722a Date: Mon, 04 Jul 2011 01:01:53 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c3a9bbc66_198478487c7447178"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3a9c3677_198478487c7447563(a)itsupport.mail> ----==_mimepart_4e10c3a9bbc66_198478487c7447178 Date: Mon, 04 Jul 2011 01:01:53 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3a9bf96f_198478487c74473f6(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:01 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:31:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:25:08 +0200 id 00001F63.4E10C214.000067B9 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 8C3935663D; Sun, 3 Jul 2011 19:25:18 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 90BDC56600 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:25:16 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id C3ABEEE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:57 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05730-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:56 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 3F669EE093 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:24:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5542487pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:24:53 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=Bz0anWW/YQ3ERVHy2eLZjxqy7RmPSmrnZ1aRNCeS3dY=; b=wcPHRwAlavgAezDe5KQIAFPqoom89lGZDUJ8pClg3UrfZb0h6bSqI4iU/RNVzFDCdw H9xI5C+OtHCeq/4/24oA7kZm/7pN0YdhCH9PoVCK1+xrl4UpIBZL6lqh0hGpnpYCK09G x/2oGXU32wVXfSFdzQoQ1WsgzOGwqHKFY99UM= Received: by 10.68.0.105 with SMTP id 9mr6682094pbd.346.1309721092868; Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id n8sm3439984pbh.89.2011.07.03.12.24.49 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Date: Mon, 04 Jul 2011 00:51:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c1434b47b_198448561c744406(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c14347773_198448561c7443636"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752555 ----==_mimepart_4e10c14347773_198448561c7443636 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c142d49d0_198448561c7443512"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c1434b47b_198448561c744399d(a)itsupport.mail> ----==_mimepart_4e10c142d49d0_198448561c7443512 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c14347773_198448561c7443756(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:51 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:20:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:15:08 +0200 id 00001F63.4E10BFBC.000064A1 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 1C16756600; Sun, 3 Jul 2011 19:15:19 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id CC5DC5655A for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:15:15 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id EC84EEE0B8 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05772-02 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:55 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9FE54ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:14:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5537566pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:14:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=hb3yMV/K5cRR0uzvi6LxHbTtVnVwkNx9sZZdZWCuX90=; b=SZjJs3xAKVqo+F/016+CuX1Bjq2v7oRIGkFc8R/IMGeoJmX/8P6PzTDg8XWz6umG9j u+CcMAYjwUGQQXyqSPRocjHj72GfU6T0+//PogSDVD1lop5lduUIzSZH2ktWFZ/SWoxZ Xq95PFZEpTG0kLjn6KM3oVWHeBg2CZRm+bRrY= Received: by 10.68.62.231 with SMTP id b7mr6685047pbs.225.1309720491450; Sun, 03 Jul 2011 12:14:51 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d3sm86380pbh.69.2011.07.03.12.14.48 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:14:50 -0700 (PDT) Date: Mon, 04 Jul 2011 00:41:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10beeac40b_19886980e074422ef(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10beea49fa_19886980e07441852"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752546 ----==_mimepart_4e10beea49fa_19886980e07441852 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10beea49fa_19886980e074417d5"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e074421c0(a)itsupport.mail> ----==_mimepart_4e10beea49fa_19886980e074417d5 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e07441974(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:41 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:12:00 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:05:04 +0200 id 00001F64.4E10BD60.00005E73 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 83C565653E; Sun, 3 Jul 2011 19:05:16 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 914AB56530 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:05:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id D8A4AEDC5E for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:55 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 04871-04 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 30FB0ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5532695pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=JEpHQPWTuFl/4I3sBk5A/st42S2X3lZD9EM78fPwyi4=; b=VDT1AzpVahIMYLRwnkaGwrjNJ23ZWGu1Ba8FGnUcOEsUdojMGfwgIWW0Evn7cCPHV8 bAV1cz0kZWRB9QdCDVNvJkyUR2XKUmJhRscUZfv/WGL4GdCLpLwCI4j23kq+l0aB56U2 4PGSFmPQ42kJmm9wQ10GSCN2gsKgh/RHV4t6U= Received: by 10.68.13.230 with SMTP id k6mr6430974pbc.341.1309719890454; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3437912pbh.32.2011.07.03.12.04.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:04:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:31:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10bc91aa781_1984d66dd07440420(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10bc91a6a79_1984d66dd07440094"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752536 ----==_mimepart_4e10bc91a6a79_1984d66dd07440094 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10bc91a2d70_1984d66dd074399c3"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91aa781_1984d66dd07440390(a)itsupport.mail> ----==_mimepart_4e10bc91a2d70_1984d66dd074399c3 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91a6a79_1984d66dd0744012(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:31 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:01:36 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:55:05 +0200 id 00001F45.4E10BB09.00005CA8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 4AD4D56517; Sun, 3 Jul 2011 18:55:17 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id DBCFA564DF for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:55:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 13107EDC70 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-08 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:53 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF0F1EDC5E for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:54:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5527994pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:54:51 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=zwlXLKRZfnqO3o9DykiHPRB2nV0zZTtRrnmiWRQ0mLw=; b=RA2R0rYgpNr0BqDZnJhXPqpFX6qnCVqKcO5C+IFhKNjrOyYyBv/Jm3iXE/fGU7PhPu bxH8MBZMr7VOK8yhVZ6852Cw66zSsbs/OhqAa8hyap1XnjCpySU/c11TQmrn2kHk+ZMp l2uC40GcKlEp6Al4TOg3vCa8lEWQP0GvIxWJ4= Received: by 10.142.122.20 with SMTP id u20mr2571674wfc.388.1309719289937; Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id l13sm1953771wfe.12.2011.07.03.11.54.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:21:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10ba39fe20_1989389d127438684(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10ba39c118_1989389d127438234"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752530 ----==_mimepart_4e10ba39c118_1989389d127438234 Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10ba39840f_1989389d1274381ed"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39fe20_1989389d12743851f(a)itsupport.mail> ----==_mimepart_4e10ba39840f_1989389d1274381ed Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39c118_1989389d1274383aa(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 20:51:11 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:50:32 +0200 id 00001F45.4E10B9F8.00005BA5 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 68312564DF; Sun, 3 Jul 2011 18:50:46 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id C29FE564DA for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:50:45 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 215B6EE095 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:27 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:24 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 13E9CEBA39 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:50:22 +0200 (CEST) Received: by pvg11 with SMTP id 11so5525714pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:50:21 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=gBoW0Ho1/mVZxSDZF5s8Nl+PrFlKiHpvUhFB5MiSWHg=; b=WwK+IpT3FDA21vX/y7++OXzL1lOhz3aYCoAlmsSpgYNvkaaeC4WAwpHn8avm7ygzOU wY+cyW35Adn77iOz+WZwQrkYgWwVaHdYA9mVyeo2/IEMFijh6MvDF3+GRXBL6Oqo4xhq EKJzsljgPhc9+Ush+WjAuKNP6sy4zJd7akTdM= Received: by 10.142.122.27 with SMTP id u27mr2612811wfc.2.1309719019138; Sun, 03 Jul 2011 11:50:19 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x1sm3432167pbb.18.2011.07.03.11.50.16 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:50:18 -0700 (PDT) Date: Mon, 04 Jul 2011 00:17:06 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10b92aebda5_1984cae7b27436849(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10b92ae809d_1984cae7b274364da"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752516 ----==_mimepart_4e10b92ae809d_1984cae7b274364da Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10b92ae4395_1984cae7b274363d8"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92aebda5_1984cae7b274367b(a)itsupport.mail> ----==_mimepart_4e10b92ae4395_1984cae7b274363d8 Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92ae809d_1984cae7b27436590(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:16 am, michiel.beijen(a)otrs.com wrote: Hi Mikael, If you want to authenticate with CAS you only need to configure Apache to use mod_auth_cas (see https://wiki.jasig.org/display/CASC/mod_auth_cas) . When you have that set up you then can simply use the BasicAuth authentication for OTRS. We have multiple customers that are using this with good results. There's nothing that you should need to hack in OTRS for this. If you want you can contact us for commercial support. -- Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Increase efficiency up to 30% - get OTRS Help Desk 3.0: http://www.otrs.com/ ------ On Jul 03, 2011 @ 03:31 am, mikael.kermorgant(a)gmail.com wrote: Hello, I have setup otrs 3.0.5 with single sign on based on apache and mod_cas. As this could be a problem when having different authentication scenarios for agents and customers, I have tried to setup a CAS auth module by copy/pasting code snippets here and there (I don't know perl...). I think I'm almost there but I have an annoying bug I'm asking help for now. I have created a CAS.pm file in /opt/otrs/Kernel/System/CustomerAuth ==== use CGI; use AuthCAS; use CGI; use CGI::Carp qw( fatalsToBrowser ); ... sub Auth { my ( $Self, %Param ) = @_; my $cas = new AuthCAS(casUrl => 'https://sso.paris.iufm.fr/cas'); my $app_url = 'http://support.paris.iufm.fr/otrs/customer.pl'; unless ($ENV{QUERY_STRING} =~ /ticket=/) { ### ### Redirect the User for login at CAS ### my $login_url = $cas->getServerLoginURL($app_url); printf "Location: $login_url\n\n"; exit 0; } $ENV{QUERY_STRING} =~ /ticket=([^&]+)/; my $ST = $1; my $User = $cas->validateST($app_url, $ST); # return user return $User; } ============ The problem is with the line "unless ($ENV{QUERY_STRING} =~ /ticket=/) {". It seems the $ENV{QUERY_STRING} is empty (not tested but I end in an infinite loop, due to falling in this condition evrytime) Would somebody have an idea about how to fix this check ? Regards, -- Mikael Kermorgant ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5488

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[Ticket #5489] Trying to develop on otrs
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:41 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 22:11:34 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 22:05:06 +0200 id 00001F63.4E10CB72.000072AD Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id B0AA556801; Sun, 3 Jul 2011 20:05:17 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id BE620567FE for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:05:16 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id E523BEE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 22:04:57 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 09261-10 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 22:04:54 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 788ABEBA84 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 22:04:53 +0200 (CEST) Received: by pvg11 with SMTP id 11so5561204pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 13:04:51 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=8zZ57Rg8O1zBECiIIsniEBjZJNHlycQ98fKYQE5qpoQ=; b=USHtP1xTu4ZZ83e2HCE4KR6OGvoxbo7FxPvXXbyLs8foDtL+CuU9TeX72qE5JNadtS y3J5lnExkuKRUBikiEONSy8twRA0Kkd2iuk/VMvBJuVWDx+hribxX9uBehlcnK4Q3KI4 if3qK21a7bzPZPsw6BJKMNDavMEOk+sX0ZzC8= Received: by 10.68.36.162 with SMTP id r2mr5976860pbj.266.1309723490945; Sun, 03 Jul 2011 13:04:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id v9sm1490013pbm.95.2011.07.03.13.04.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 13:04:50 -0700 (PDT) Date: Mon, 04 Jul 2011 01:31:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10caa166635_19887db61e7454810(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10caa15ec25_19887db61e745447c"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752601 ----==_mimepart_4e10caa15ec25_19887db61e745447c Date: Mon, 04 Jul 2011 01:31:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10caa15af1c_19887db61e7454399"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10caa16292d_19887db61e745471c(a)itsupport.mail> ----==_mimepart_4e10caa15af1c_19887db61e7454399 Date: Mon, 04 Jul 2011 01:31:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10caa16292d_19887db61e74545aa(a)itsupport.mail> This is a notification from the Help Desk. ==Ticket History== On Jul 04, 2011 @ 01:31 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 22:00:59 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:55:12 +0200 id 00001F63.4E10C920.00006FF8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 0BE1D56801; Sun, 3 Jul 2011 19:55:25 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 3C8C7567FE for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:55:17 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 6D767EE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:54:55 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 09275-04 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:54:54 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF944EBA84 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:54:53 +0200 (CEST) Received: by pzk27 with SMTP id 27so2360142pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:54:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=O8i/d1ElGuFk2mSLVyBL5L48imN5M8z1Ox8FxKgiT3M=; b=lOo78hV7bdrpWkNPe+1TiQYHm+U4bMsVD6uSZsrkUdL7tBEjQuJcEBqDEwYn2uFC+l U3FjrSAs8zHCp+APyloWdmkcpMn0o49YLaj3ZSYlraLWjqFA1xry5Q+R0RnbjSseMi2g K3zroBHegyJ5HbPkayDvSjqlx9yuyDIN+vQiA= Received: by 10.142.104.21 with SMTP id b21mr2429199wfc.124.1309722890644; Sun, 03 Jul 2011 12:54:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x2sm3456959pbn.45.2011.07.03.12.54.48 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:54:50 -0700 (PDT) Date: Mon, 04 Jul 2011 01:21:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c849e9e4b_198557a17a7453071(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c849e6142_198557a17a74526ac"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752589 ----==_mimepart_4e10c849e6142_198557a17a74526ac Date: Mon, 04 Jul 2011 01:21:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c849e243a_198557a17a74525d2"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c849e9e4b_198557a17a74529e4(a)itsupport.mail> ----==_mimepart_4e10c849e243a_198557a17a74525d2 Date: Mon, 04 Jul 2011 01:21:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c849e6142_198557a17a7452745(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:50:55 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:45:08 +0200 id 00001F63.4E10C6C4.00006DF6 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id AF2BB56782; Sun, 3 Jul 2011 19:45:21 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 4A52C566B3 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:45:12 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 88345EE0B0 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:44:53 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07384-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:44:51 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id A64C7EBA84 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:44:50 +0200 (CEST) Received: by pzk27 with SMTP id 27so2355386pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:44:48 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=486tBFeByZFJz4SKtAc9faFMgAs7l/6KEsMnOMlM2jA=; b=JfMrJThIilldeGSRKsNWIC+6Fg1G+S0q+uELL2FEhqB9VINeqsqrL2dytY/2NGC18X 2LQFxBTtARXwfW0FQ5QhWpZxm7PVciRzCxya6DpfsinWCcR1RXaEsAAxBxis4Qtkfp32 ZmOUr0kfsdtRb+GOVvY2bW2UtYHI/MIyC5E5g= Received: by 10.68.29.105 with SMTP id j9mr6747542pbh.76.1309722288865; Sun, 03 Jul 2011 12:44:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id m7sm3424477pbk.86.2011.07.03.12.44.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:44:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:11:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c5f093fa7_198484521674494c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c5f09029f_198484521674490c7"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752577 ----==_mimepart_4e10c5f09029f_198484521674490c7 Date: Mon, 04 Jul 2011 01:11:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c5f08c597_19848452167448996"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c5f093fa7_198484521674493d(a)itsupport.mail> ----==_mimepart_4e10c5f08c597_19848452167448996 Date: Mon, 04 Jul 2011 01:11:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c5f09029f_198484521674491f1(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:41 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:34:58 +0200 id 00001F63.4E10C462.00006C2D Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id C54C5566B3; Sun, 3 Jul 2011 19:35:12 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 7B26D564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:11 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id BE94EEE0A9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:52 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07840-01 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:51 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id D0BCFEDC70 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:34:50 +0200 (CEST) Received: by pvg11 with SMTP id 11so5547087pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:34:49 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=UhtbanLe4cpOpOXJ+pnslB734K4runbFcUSmif0QcsM=; b=RF7GcOhf4T30bMbHol78n5jZtx5N+fYARCDzYmKYGgZrhGoUoUsAU6X3RdKNIP7dkN hPb9LFxvTf+1Yayjseqx6gGjpmEqF0QgtN+UAA0zffQ/yBVer89zvw2WanktIxSYAXGG kavSJibloJDbTfp4hEumMqK6GYJwgAW2lYL28= Received: by 10.68.58.226 with SMTP id u2mr6613180pbq.459.1309721688549; Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d1sm3445928pbj.72.2011.07.03.12.34.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c398a13b8_198478487c74458c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3989d6b0_198478487c744542c"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752570 ----==_mimepart_4e10c3989d6b0_198478487c744542c Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c398999a7_198478487c7445382"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c74457e4(a)itsupport.mail> ----==_mimepart_4e10c398999a7_198478487c7445382 Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c744552f(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:01 am, mikemartin221(a)gmail.com wrote: I am trying to learn how to develop on otrs. I want to add a new button under the Tickets toolbar. I can't even figure that out. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5489

1 0

[Ticket #5488] CAS single sign on with perl authcas module
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:36 am, mikael.kermorgant(a)gmail.com wrote: Hello, Well, I was using BasicAuth inside a single virtualhost, and wanted to have diferent auth behaviors for the customer and agent backend. This would be easier achieved with an authmodule developped for otrs, wouldn't it ? So I wrote a small contribution in that goal (see http://bugs.otrs.org/show_bug.cgi?id=7467) which works quite well, although the gateway mode isn't handled as I wish by otrs. (see my other recent question about 2 customer auth backends, first one being HTTPBasicAuth) Regards, Mikael Kermorgant ==Ticket History== On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:43 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:35:49 +0200 id 00001F63.4E10C495.00006C61 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 00C8256782; Sun, 3 Jul 2011 19:35:35 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 24078564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:33 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 6E05BEE0B0 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:35:14 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07124-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:35:12 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9C2A8EE170 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:35:09 +0200 (CEST) Received: by pzk27 with SMTP id 27so2350672pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:35:08 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=my8iW+LUH7kHUMj1nSJK1yU2Y8L16u6uInAvhXrcqA0=; b=N1Tq9FE0V7GgairJK0LrLShzbZSpW90VqehoaaRQuluZrjjB3rr8nwQf6vwC2F7YFi q/tWnNQDvPSmeSoVLyCXB0VqpBdDHtdUdJiPINxrzZqZ7WBoZ856F+8usWLkWTH9TdaA PsRtjl+Mft/6XzUJQq42gU9IfBwsNFsIIRoiI= Received: by 10.68.10.103 with SMTP id h7mr6417160pbb.211.1309721707953; Sun, 03 Jul 2011 12:35:07 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3452222pbh.16.2011.07.03.12.35.04 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:35:07 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:53 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c3a9c3677_198478487c74476df(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3a9bf96f_198478487c744722a"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752571 ----==_mimepart_4e10c3a9bf96f_198478487c744722a Date: Mon, 04 Jul 2011 01:01:53 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c3a9bbc66_198478487c7447178"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3a9c3677_198478487c7447563(a)itsupport.mail> ----==_mimepart_4e10c3a9bbc66_198478487c7447178 Date: Mon, 04 Jul 2011 01:01:53 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3a9bf96f_198478487c74473f6(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:01 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:31:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:25:08 +0200 id 00001F63.4E10C214.000067B9 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 8C3935663D; Sun, 3 Jul 2011 19:25:18 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 90BDC56600 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:25:16 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id C3ABEEE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:57 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05730-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:56 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 3F669EE093 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:24:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5542487pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:24:53 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=Bz0anWW/YQ3ERVHy2eLZjxqy7RmPSmrnZ1aRNCeS3dY=; b=wcPHRwAlavgAezDe5KQIAFPqoom89lGZDUJ8pClg3UrfZb0h6bSqI4iU/RNVzFDCdw H9xI5C+OtHCeq/4/24oA7kZm/7pN0YdhCH9PoVCK1+xrl4UpIBZL6lqh0hGpnpYCK09G x/2oGXU32wVXfSFdzQoQ1WsgzOGwqHKFY99UM= Received: by 10.68.0.105 with SMTP id 9mr6682094pbd.346.1309721092868; Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id n8sm3439984pbh.89.2011.07.03.12.24.49 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Date: Mon, 04 Jul 2011 00:51:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c1434b47b_198448561c744406(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c14347773_198448561c7443636"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752555 ----==_mimepart_4e10c14347773_198448561c7443636 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c142d49d0_198448561c7443512"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c1434b47b_198448561c744399d(a)itsupport.mail> ----==_mimepart_4e10c142d49d0_198448561c7443512 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c14347773_198448561c7443756(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:51 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:20:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:15:08 +0200 id 00001F63.4E10BFBC.000064A1 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 1C16756600; Sun, 3 Jul 2011 19:15:19 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id CC5DC5655A for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:15:15 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id EC84EEE0B8 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05772-02 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:55 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9FE54ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:14:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5537566pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:14:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=hb3yMV/K5cRR0uzvi6LxHbTtVnVwkNx9sZZdZWCuX90=; b=SZjJs3xAKVqo+F/016+CuX1Bjq2v7oRIGkFc8R/IMGeoJmX/8P6PzTDg8XWz6umG9j u+CcMAYjwUGQQXyqSPRocjHj72GfU6T0+//PogSDVD1lop5lduUIzSZH2ktWFZ/SWoxZ Xq95PFZEpTG0kLjn6KM3oVWHeBg2CZRm+bRrY= Received: by 10.68.62.231 with SMTP id b7mr6685047pbs.225.1309720491450; Sun, 03 Jul 2011 12:14:51 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d3sm86380pbh.69.2011.07.03.12.14.48 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:14:50 -0700 (PDT) Date: Mon, 04 Jul 2011 00:41:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10beeac40b_19886980e074422ef(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10beea49fa_19886980e07441852"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752546 ----==_mimepart_4e10beea49fa_19886980e07441852 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10beea49fa_19886980e074417d5"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e074421c0(a)itsupport.mail> ----==_mimepart_4e10beea49fa_19886980e074417d5 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e07441974(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:41 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:12:00 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:05:04 +0200 id 00001F64.4E10BD60.00005E73 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 83C565653E; Sun, 3 Jul 2011 19:05:16 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 914AB56530 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:05:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id D8A4AEDC5E for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:55 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 04871-04 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 30FB0ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5532695pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=JEpHQPWTuFl/4I3sBk5A/st42S2X3lZD9EM78fPwyi4=; b=VDT1AzpVahIMYLRwnkaGwrjNJ23ZWGu1Ba8FGnUcOEsUdojMGfwgIWW0Evn7cCPHV8 bAV1cz0kZWRB9QdCDVNvJkyUR2XKUmJhRscUZfv/WGL4GdCLpLwCI4j23kq+l0aB56U2 4PGSFmPQ42kJmm9wQ10GSCN2gsKgh/RHV4t6U= Received: by 10.68.13.230 with SMTP id k6mr6430974pbc.341.1309719890454; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3437912pbh.32.2011.07.03.12.04.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:04:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:31:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10bc91aa781_1984d66dd07440420(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10bc91a6a79_1984d66dd07440094"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752536 ----==_mimepart_4e10bc91a6a79_1984d66dd07440094 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10bc91a2d70_1984d66dd074399c3"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91aa781_1984d66dd07440390(a)itsupport.mail> ----==_mimepart_4e10bc91a2d70_1984d66dd074399c3 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91a6a79_1984d66dd0744012(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:31 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:01:36 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:55:05 +0200 id 00001F45.4E10BB09.00005CA8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 4AD4D56517; Sun, 3 Jul 2011 18:55:17 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id DBCFA564DF for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:55:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 13107EDC70 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-08 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:53 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF0F1EDC5E for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:54:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5527994pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:54:51 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=zwlXLKRZfnqO3o9DykiHPRB2nV0zZTtRrnmiWRQ0mLw=; b=RA2R0rYgpNr0BqDZnJhXPqpFX6qnCVqKcO5C+IFhKNjrOyYyBv/Jm3iXE/fGU7PhPu bxH8MBZMr7VOK8yhVZ6852Cw66zSsbs/OhqAa8hyap1XnjCpySU/c11TQmrn2kHk+ZMp l2uC40GcKlEp6Al4TOg3vCa8lEWQP0GvIxWJ4= Received: by 10.142.122.20 with SMTP id u20mr2571674wfc.388.1309719289937; Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id l13sm1953771wfe.12.2011.07.03.11.54.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:21:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10ba39fe20_1989389d127438684(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10ba39c118_1989389d127438234"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752530 ----==_mimepart_4e10ba39c118_1989389d127438234 Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10ba39840f_1989389d1274381ed"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39fe20_1989389d12743851f(a)itsupport.mail> ----==_mimepart_4e10ba39840f_1989389d1274381ed Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39c118_1989389d1274383aa(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 20:51:11 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:50:32 +0200 id 00001F45.4E10B9F8.00005BA5 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 68312564DF; Sun, 3 Jul 2011 18:50:46 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id C29FE564DA for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:50:45 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 215B6EE095 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:27 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:24 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 13E9CEBA39 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:50:22 +0200 (CEST) Received: by pvg11 with SMTP id 11so5525714pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:50:21 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=gBoW0Ho1/mVZxSDZF5s8Nl+PrFlKiHpvUhFB5MiSWHg=; b=WwK+IpT3FDA21vX/y7++OXzL1lOhz3aYCoAlmsSpgYNvkaaeC4WAwpHn8avm7ygzOU wY+cyW35Adn77iOz+WZwQrkYgWwVaHdYA9mVyeo2/IEMFijh6MvDF3+GRXBL6Oqo4xhq EKJzsljgPhc9+Ush+WjAuKNP6sy4zJd7akTdM= Received: by 10.142.122.27 with SMTP id u27mr2612811wfc.2.1309719019138; Sun, 03 Jul 2011 11:50:19 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x1sm3432167pbb.18.2011.07.03.11.50.16 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:50:18 -0700 (PDT) Date: Mon, 04 Jul 2011 00:17:06 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10b92aebda5_1984cae7b27436849(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10b92ae809d_1984cae7b274364da"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752516 ----==_mimepart_4e10b92ae809d_1984cae7b274364da Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10b92ae4395_1984cae7b274363d8"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92aebda5_1984cae7b274367b(a)itsupport.mail> ----==_mimepart_4e10b92ae4395_1984cae7b274363d8 Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92ae809d_1984cae7b27436590(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:16 am, michiel.beijen(a)otrs.com wrote: Hi Mikael, If you want to authenticate with CAS you only need to configure Apache to use mod_auth_cas (see https://wiki.jasig.org/display/CASC/mod_auth_cas) . When you have that set up you then can simply use the BasicAuth authentication for OTRS. We have multiple customers that are using this with good results. There's nothing that you should need to hack in OTRS for this. If you want you can contact us for commercial support. -- Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Increase efficiency up to 30% - get OTRS Help Desk 3.0: http://www.otrs.com/ ------ On Jul 03, 2011 @ 03:31 am, mikael.kermorgant(a)gmail.com wrote: Hello, I have setup otrs 3.0.5 with single sign on based on apache and mod_cas. As this could be a problem when having different authentication scenarios for agents and customers, I have tried to setup a CAS auth module by copy/pasting code snippets here and there (I don't know perl...). I think I'm almost there but I have an annoying bug I'm asking help for now. I have created a CAS.pm file in /opt/otrs/Kernel/System/CustomerAuth ==== use CGI; use AuthCAS; use CGI; use CGI::Carp qw( fatalsToBrowser ); ... sub Auth { my ( $Self, %Param ) = @_; my $cas = new AuthCAS(casUrl => 'https://sso.paris.iufm.fr/cas'); my $app_url = 'http://support.paris.iufm.fr/otrs/customer.pl'; unless ($ENV{QUERY_STRING} =~ /ticket=/) { ### ### Redirect the User for login at CAS ### my $login_url = $cas->getServerLoginURL($app_url); printf "Location: $login_url\n\n"; exit 0; } $ENV{QUERY_STRING} =~ /ticket=([^&]+)/; my $ST = $1; my $User = $cas->validateST($app_url, $ST); # return user return $User; } ============ The problem is with the line "unless ($ENV{QUERY_STRING} =~ /ticket=/) {". It seems the $ENV{QUERY_STRING} is empty (not tested but I end in an infinite loop, due to falling in this condition evrytime) Would somebody have an idea about how to fix this check ? Regards, -- Mikael Kermorgant ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5488

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[Ticket #5489] Trying to develop on otrs
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:31 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 22:00:59 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:55:12 +0200 id 00001F63.4E10C920.00006FF8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 0BE1D56801; Sun, 3 Jul 2011 19:55:25 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 3C8C7567FE for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:55:17 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 6D767EE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:54:55 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 09275-04 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:54:54 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF944EBA84 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:54:53 +0200 (CEST) Received: by pzk27 with SMTP id 27so2360142pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:54:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=O8i/d1ElGuFk2mSLVyBL5L48imN5M8z1Ox8FxKgiT3M=; b=lOo78hV7bdrpWkNPe+1TiQYHm+U4bMsVD6uSZsrkUdL7tBEjQuJcEBqDEwYn2uFC+l U3FjrSAs8zHCp+APyloWdmkcpMn0o49YLaj3ZSYlraLWjqFA1xry5Q+R0RnbjSseMi2g K3zroBHegyJ5HbPkayDvSjqlx9yuyDIN+vQiA= Received: by 10.142.104.21 with SMTP id b21mr2429199wfc.124.1309722890644; Sun, 03 Jul 2011 12:54:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x2sm3456959pbn.45.2011.07.03.12.54.48 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:54:50 -0700 (PDT) Date: Mon, 04 Jul 2011 01:21:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c849e9e4b_198557a17a7453071(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c849e6142_198557a17a74526ac"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752589 ----==_mimepart_4e10c849e6142_198557a17a74526ac Date: Mon, 04 Jul 2011 01:21:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c849e243a_198557a17a74525d2"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c849e9e4b_198557a17a74529e4(a)itsupport.mail> ----==_mimepart_4e10c849e243a_198557a17a74525d2 Date: Mon, 04 Jul 2011 01:21:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c849e6142_198557a17a7452745(a)itsupport.mail> This is a notification from the Help Desk. ==Ticket History== On Jul 04, 2011 @ 01:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:50:55 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:45:08 +0200 id 00001F63.4E10C6C4.00006DF6 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id AF2BB56782; Sun, 3 Jul 2011 19:45:21 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 4A52C566B3 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:45:12 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 88345EE0B0 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:44:53 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07384-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:44:51 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id A64C7EBA84 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:44:50 +0200 (CEST) Received: by pzk27 with SMTP id 27so2355386pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:44:48 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=486tBFeByZFJz4SKtAc9faFMgAs7l/6KEsMnOMlM2jA=; b=JfMrJThIilldeGSRKsNWIC+6Fg1G+S0q+uELL2FEhqB9VINeqsqrL2dytY/2NGC18X 2LQFxBTtARXwfW0FQ5QhWpZxm7PVciRzCxya6DpfsinWCcR1RXaEsAAxBxis4Qtkfp32 ZmOUr0kfsdtRb+GOVvY2bW2UtYHI/MIyC5E5g= Received: by 10.68.29.105 with SMTP id j9mr6747542pbh.76.1309722288865; Sun, 03 Jul 2011 12:44:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id m7sm3424477pbk.86.2011.07.03.12.44.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:44:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:11:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c5f093fa7_198484521674494c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c5f09029f_198484521674490c7"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752577 ----==_mimepart_4e10c5f09029f_198484521674490c7 Date: Mon, 04 Jul 2011 01:11:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c5f08c597_19848452167448996"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c5f093fa7_198484521674493d(a)itsupport.mail> ----==_mimepart_4e10c5f08c597_19848452167448996 Date: Mon, 04 Jul 2011 01:11:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c5f09029f_198484521674491f1(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:41 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:34:58 +0200 id 00001F63.4E10C462.00006C2D Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id C54C5566B3; Sun, 3 Jul 2011 19:35:12 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 7B26D564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:11 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id BE94EEE0A9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:52 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07840-01 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:51 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id D0BCFEDC70 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:34:50 +0200 (CEST) Received: by pvg11 with SMTP id 11so5547087pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:34:49 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=UhtbanLe4cpOpOXJ+pnslB734K4runbFcUSmif0QcsM=; b=RF7GcOhf4T30bMbHol78n5jZtx5N+fYARCDzYmKYGgZrhGoUoUsAU6X3RdKNIP7dkN hPb9LFxvTf+1Yayjseqx6gGjpmEqF0QgtN+UAA0zffQ/yBVer89zvw2WanktIxSYAXGG kavSJibloJDbTfp4hEumMqK6GYJwgAW2lYL28= Received: by 10.68.58.226 with SMTP id u2mr6613180pbq.459.1309721688549; Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d1sm3445928pbj.72.2011.07.03.12.34.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c398a13b8_198478487c74458c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3989d6b0_198478487c744542c"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752570 ----==_mimepart_4e10c3989d6b0_198478487c744542c Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c398999a7_198478487c7445382"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c74457e4(a)itsupport.mail> ----==_mimepart_4e10c398999a7_198478487c7445382 Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c744552f(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:01 am, mikemartin221(a)gmail.com wrote: I am trying to learn how to develop on otrs. I want to add a new button under the Tickets toolbar. I can't even figure that out. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5489

1 0

[Ticket #5489] Trying to develop on otrs
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:50:55 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:45:08 +0200 id 00001F63.4E10C6C4.00006DF6 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id AF2BB56782; Sun, 3 Jul 2011 19:45:21 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 4A52C566B3 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:45:12 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 88345EE0B0 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:44:53 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07384-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:44:51 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id A64C7EBA84 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:44:50 +0200 (CEST) Received: by pzk27 with SMTP id 27so2355386pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:44:48 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=486tBFeByZFJz4SKtAc9faFMgAs7l/6KEsMnOMlM2jA=; b=JfMrJThIilldeGSRKsNWIC+6Fg1G+S0q+uELL2FEhqB9VINeqsqrL2dytY/2NGC18X 2LQFxBTtARXwfW0FQ5QhWpZxm7PVciRzCxya6DpfsinWCcR1RXaEsAAxBxis4Qtkfp32 ZmOUr0kfsdtRb+GOVvY2bW2UtYHI/MIyC5E5g= Received: by 10.68.29.105 with SMTP id j9mr6747542pbh.76.1309722288865; Sun, 03 Jul 2011 12:44:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id m7sm3424477pbk.86.2011.07.03.12.44.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:44:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:11:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c5f093fa7_198484521674494c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c5f09029f_198484521674490c7"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752577 ----==_mimepart_4e10c5f09029f_198484521674490c7 Date: Mon, 04 Jul 2011 01:11:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c5f08c597_19848452167448996"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c5f093fa7_198484521674493d(a)itsupport.mail> ----==_mimepart_4e10c5f08c597_19848452167448996 Date: Mon, 04 Jul 2011 01:11:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c5f09029f_198484521674491f1(a)itsupport.mail> This is a notification from the Help Desk. ==Ticket History== On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:41 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:34:58 +0200 id 00001F63.4E10C462.00006C2D Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id C54C5566B3; Sun, 3 Jul 2011 19:35:12 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 7B26D564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:11 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id BE94EEE0A9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:52 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07840-01 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:51 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id D0BCFEDC70 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:34:50 +0200 (CEST) Received: by pvg11 with SMTP id 11so5547087pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:34:49 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=UhtbanLe4cpOpOXJ+pnslB734K4runbFcUSmif0QcsM=; b=RF7GcOhf4T30bMbHol78n5jZtx5N+fYARCDzYmKYGgZrhGoUoUsAU6X3RdKNIP7dkN hPb9LFxvTf+1Yayjseqx6gGjpmEqF0QgtN+UAA0zffQ/yBVer89zvw2WanktIxSYAXGG kavSJibloJDbTfp4hEumMqK6GYJwgAW2lYL28= Received: by 10.68.58.226 with SMTP id u2mr6613180pbq.459.1309721688549; Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d1sm3445928pbj.72.2011.07.03.12.34.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c398a13b8_198478487c74458c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3989d6b0_198478487c744542c"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752570 ----==_mimepart_4e10c3989d6b0_198478487c744542c Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c398999a7_198478487c7445382"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c74457e4(a)itsupport.mail> ----==_mimepart_4e10c398999a7_198478487c7445382 Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c744552f(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 01:01 am, mikemartin221(a)gmail.com wrote: I am trying to learn how to develop on otrs. I want to add a new button under the Tickets toolbar. I can't even figure that out. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5489

1 0

[Ticket #5488] CAS single sign on with perl authcas module
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:43 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:35:49 +0200 id 00001F63.4E10C495.00006C61 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 00C8256782; Sun, 3 Jul 2011 19:35:35 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 24078564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:33 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 6E05BEE0B0 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:35:14 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07124-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:35:12 +0200 (CEST) Received: from mail-pz0-f54.google.com (mail-pz0-f54.google.com [209.85.210.54]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9C2A8EE170 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:35:09 +0200 (CEST) Received: by pzk27 with SMTP id 27so2350672pzk.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:35:08 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=my8iW+LUH7kHUMj1nSJK1yU2Y8L16u6uInAvhXrcqA0=; b=N1Tq9FE0V7GgairJK0LrLShzbZSpW90VqehoaaRQuluZrjjB3rr8nwQf6vwC2F7YFi q/tWnNQDvPSmeSoVLyCXB0VqpBdDHtdUdJiPINxrzZqZ7WBoZ856F+8usWLkWTH9TdaA PsRtjl+Mft/6XzUJQq42gU9IfBwsNFsIIRoiI= Received: by 10.68.10.103 with SMTP id h7mr6417160pbb.211.1309721707953; Sun, 03 Jul 2011 12:35:07 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3452222pbh.16.2011.07.03.12.35.04 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:35:07 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:53 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c3a9c3677_198478487c74476df(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3a9bf96f_198478487c744722a"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752571 ----==_mimepart_4e10c3a9bf96f_198478487c744722a Date: Mon, 04 Jul 2011 01:01:53 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c3a9bbc66_198478487c7447178"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3a9c3677_198478487c7447563(a)itsupport.mail> ----==_mimepart_4e10c3a9bbc66_198478487c7447178 Date: Mon, 04 Jul 2011 01:01:53 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3a9bf96f_198478487c74473f6(a)itsupport.mail> This is a notification from the Help Desk. ==Ticket History== On Jul 04, 2011 @ 01:01 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:31:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:25:08 +0200 id 00001F63.4E10C214.000067B9 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 8C3935663D; Sun, 3 Jul 2011 19:25:18 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 90BDC56600 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:25:16 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id C3ABEEE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:57 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05730-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:56 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 3F669EE093 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:24:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5542487pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:24:53 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=Bz0anWW/YQ3ERVHy2eLZjxqy7RmPSmrnZ1aRNCeS3dY=; b=wcPHRwAlavgAezDe5KQIAFPqoom89lGZDUJ8pClg3UrfZb0h6bSqI4iU/RNVzFDCdw H9xI5C+OtHCeq/4/24oA7kZm/7pN0YdhCH9PoVCK1+xrl4UpIBZL6lqh0hGpnpYCK09G x/2oGXU32wVXfSFdzQoQ1WsgzOGwqHKFY99UM= Received: by 10.68.0.105 with SMTP id 9mr6682094pbd.346.1309721092868; Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id n8sm3439984pbh.89.2011.07.03.12.24.49 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Date: Mon, 04 Jul 2011 00:51:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c1434b47b_198448561c744406(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c14347773_198448561c7443636"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752555 ----==_mimepart_4e10c14347773_198448561c7443636 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c142d49d0_198448561c7443512"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c1434b47b_198448561c744399d(a)itsupport.mail> ----==_mimepart_4e10c142d49d0_198448561c7443512 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c14347773_198448561c7443756(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:51 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:20:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:15:08 +0200 id 00001F63.4E10BFBC.000064A1 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 1C16756600; Sun, 3 Jul 2011 19:15:19 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id CC5DC5655A for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:15:15 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id EC84EEE0B8 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05772-02 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:55 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9FE54ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:14:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5537566pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:14:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=hb3yMV/K5cRR0uzvi6LxHbTtVnVwkNx9sZZdZWCuX90=; b=SZjJs3xAKVqo+F/016+CuX1Bjq2v7oRIGkFc8R/IMGeoJmX/8P6PzTDg8XWz6umG9j u+CcMAYjwUGQQXyqSPRocjHj72GfU6T0+//PogSDVD1lop5lduUIzSZH2ktWFZ/SWoxZ Xq95PFZEpTG0kLjn6KM3oVWHeBg2CZRm+bRrY= Received: by 10.68.62.231 with SMTP id b7mr6685047pbs.225.1309720491450; Sun, 03 Jul 2011 12:14:51 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d3sm86380pbh.69.2011.07.03.12.14.48 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:14:50 -0700 (PDT) Date: Mon, 04 Jul 2011 00:41:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10beeac40b_19886980e074422ef(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10beea49fa_19886980e07441852"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752546 ----==_mimepart_4e10beea49fa_19886980e07441852 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10beea49fa_19886980e074417d5"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e074421c0(a)itsupport.mail> ----==_mimepart_4e10beea49fa_19886980e074417d5 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e07441974(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:41 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:12:00 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:05:04 +0200 id 00001F64.4E10BD60.00005E73 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 83C565653E; Sun, 3 Jul 2011 19:05:16 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 914AB56530 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:05:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id D8A4AEDC5E for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:55 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 04871-04 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 30FB0ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5532695pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=JEpHQPWTuFl/4I3sBk5A/st42S2X3lZD9EM78fPwyi4=; b=VDT1AzpVahIMYLRwnkaGwrjNJ23ZWGu1Ba8FGnUcOEsUdojMGfwgIWW0Evn7cCPHV8 bAV1cz0kZWRB9QdCDVNvJkyUR2XKUmJhRscUZfv/WGL4GdCLpLwCI4j23kq+l0aB56U2 4PGSFmPQ42kJmm9wQ10GSCN2gsKgh/RHV4t6U= Received: by 10.68.13.230 with SMTP id k6mr6430974pbc.341.1309719890454; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3437912pbh.32.2011.07.03.12.04.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:04:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:31:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10bc91aa781_1984d66dd07440420(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10bc91a6a79_1984d66dd07440094"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752536 ----==_mimepart_4e10bc91a6a79_1984d66dd07440094 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10bc91a2d70_1984d66dd074399c3"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91aa781_1984d66dd07440390(a)itsupport.mail> ----==_mimepart_4e10bc91a2d70_1984d66dd074399c3 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91a6a79_1984d66dd0744012(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:31 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:01:36 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:55:05 +0200 id 00001F45.4E10BB09.00005CA8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 4AD4D56517; Sun, 3 Jul 2011 18:55:17 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id DBCFA564DF for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:55:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 13107EDC70 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-08 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:53 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF0F1EDC5E for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:54:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5527994pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:54:51 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=zwlXLKRZfnqO3o9DykiHPRB2nV0zZTtRrnmiWRQ0mLw=; b=RA2R0rYgpNr0BqDZnJhXPqpFX6qnCVqKcO5C+IFhKNjrOyYyBv/Jm3iXE/fGU7PhPu bxH8MBZMr7VOK8yhVZ6852Cw66zSsbs/OhqAa8hyap1XnjCpySU/c11TQmrn2kHk+ZMp l2uC40GcKlEp6Al4TOg3vCa8lEWQP0GvIxWJ4= Received: by 10.142.122.20 with SMTP id u20mr2571674wfc.388.1309719289937; Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id l13sm1953771wfe.12.2011.07.03.11.54.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:21:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10ba39fe20_1989389d127438684(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10ba39c118_1989389d127438234"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752530 ----==_mimepart_4e10ba39c118_1989389d127438234 Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10ba39840f_1989389d1274381ed"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39fe20_1989389d12743851f(a)itsupport.mail> ----==_mimepart_4e10ba39840f_1989389d1274381ed Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39c118_1989389d1274383aa(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 20:51:11 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:50:32 +0200 id 00001F45.4E10B9F8.00005BA5 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 68312564DF; Sun, 3 Jul 2011 18:50:46 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id C29FE564DA for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:50:45 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 215B6EE095 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:27 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:24 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 13E9CEBA39 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:50:22 +0200 (CEST) Received: by pvg11 with SMTP id 11so5525714pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:50:21 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=gBoW0Ho1/mVZxSDZF5s8Nl+PrFlKiHpvUhFB5MiSWHg=; b=WwK+IpT3FDA21vX/y7++OXzL1lOhz3aYCoAlmsSpgYNvkaaeC4WAwpHn8avm7ygzOU wY+cyW35Adn77iOz+WZwQrkYgWwVaHdYA9mVyeo2/IEMFijh6MvDF3+GRXBL6Oqo4xhq EKJzsljgPhc9+Ush+WjAuKNP6sy4zJd7akTdM= Received: by 10.142.122.27 with SMTP id u27mr2612811wfc.2.1309719019138; Sun, 03 Jul 2011 11:50:19 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x1sm3432167pbb.18.2011.07.03.11.50.16 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:50:18 -0700 (PDT) Date: Mon, 04 Jul 2011 00:17:06 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10b92aebda5_1984cae7b27436849(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10b92ae809d_1984cae7b274364da"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752516 ----==_mimepart_4e10b92ae809d_1984cae7b274364da Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10b92ae4395_1984cae7b274363d8"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92aebda5_1984cae7b274367b(a)itsupport.mail> ----==_mimepart_4e10b92ae4395_1984cae7b274363d8 Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92ae809d_1984cae7b27436590(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:16 am, michiel.beijen(a)otrs.com wrote: Hi Mikael, If you want to authenticate with CAS you only need to configure Apache to use mod_auth_cas (see https://wiki.jasig.org/display/CASC/mod_auth_cas) . When you have that set up you then can simply use the BasicAuth authentication for OTRS. We have multiple customers that are using this with good results. There's nothing that you should need to hack in OTRS for this. If you want you can contact us for commercial support. -- Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Increase efficiency up to 30% - get OTRS Help Desk 3.0: http://www.otrs.com/ ------ On Jul 03, 2011 @ 03:31 am, mikael.kermorgant(a)gmail.com wrote: Hello, I have setup otrs 3.0.5 with single sign on based on apache and mod_cas. As this could be a problem when having different authentication scenarios for agents and customers, I have tried to setup a CAS auth module by copy/pasting code snippets here and there (I don't know perl...). I think I'm almost there but I have an annoying bug I'm asking help for now. I have created a CAS.pm file in /opt/otrs/Kernel/System/CustomerAuth ==== use CGI; use AuthCAS; use CGI; use CGI::Carp qw( fatalsToBrowser ); ... sub Auth { my ( $Self, %Param ) = @_; my $cas = new AuthCAS(casUrl => 'https://sso.paris.iufm.fr/cas'); my $app_url = 'http://support.paris.iufm.fr/otrs/customer.pl'; unless ($ENV{QUERY_STRING} =~ /ticket=/) { ### ### Redirect the User for login at CAS ### my $login_url = $cas->getServerLoginURL($app_url); printf "Location: $login_url\n\n"; exit 0; } $ENV{QUERY_STRING} =~ /ticket=([^&]+)/; my $ST = $1; my $User = $cas->validateST($app_url, $ST); # return user return $User; } ============ The problem is with the line "unless ($ENV{QUERY_STRING} =~ /ticket=/) {". It seems the $ENV{QUERY_STRING} is empty (not tested but I end in an infinite loop, due to falling in this condition evrytime) Would somebody have an idea about how to fix this check ? Regards, -- Mikael Kermorgant ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5488

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[Ticket #5489] Trying to develop on otrs
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:11 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:40:41 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:34:58 +0200 id 00001F63.4E10C462.00006C2D Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id C54C5566B3; Sun, 3 Jul 2011 19:35:12 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 7B26D564D9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:35:11 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id BE94EEE0A9 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:52 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 07840-01 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:34:51 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id D0BCFEDC70 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:34:50 +0200 (CEST) Received: by pvg11 with SMTP id 11so5547087pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:34:49 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=UhtbanLe4cpOpOXJ+pnslB734K4runbFcUSmif0QcsM=; b=RF7GcOhf4T30bMbHol78n5jZtx5N+fYARCDzYmKYGgZrhGoUoUsAU6X3RdKNIP7dkN hPb9LFxvTf+1Yayjseqx6gGjpmEqF0QgtN+UAA0zffQ/yBVer89zvw2WanktIxSYAXGG kavSJibloJDbTfp4hEumMqK6GYJwgAW2lYL28= Received: by 10.68.58.226 with SMTP id u2mr6613180pbq.459.1309721688549; Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d1sm3445928pbj.72.2011.07.03.12.34.46 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:34:48 -0700 (PDT) Date: Mon, 04 Jul 2011 01:01:36 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c398a13b8_198478487c74458c4(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c3989d6b0_198478487c744542c"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5489] Trying to develop on otrs X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752570 ----==_mimepart_4e10c3989d6b0_198478487c744542c Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c398999a7_198478487c7445382"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c74457e4(a)itsupport.mail> ----==_mimepart_4e10c398999a7_198478487c7445382 Date: Mon, 04 Jul 2011 01:01:36 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c3989d6b0_198478487c744552f(a)itsupport.mail> This is a notification from the Help Desk. ==Ticket History== On Jul 04, 2011 @ 01:01 am, mikemartin221(a)gmail.com wrote: I am trying to learn how to develop on otrs. I want to add a new button under the Tickets toolbar. I can't even figure that out. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5489

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[Ticket #5488] CAS single sign on with perl authcas module
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:01 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:31:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, MIME_HTML_MOSTLY,T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL, WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:25:08 +0200 id 00001F63.4E10C214.000067B9 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 8C3935663D; Sun, 3 Jul 2011 19:25:18 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 90BDC56600 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:25:16 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id C3ABEEE09C for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:57 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05730-09 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:24:56 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 3F669EE093 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:24:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5542487pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:24:53 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=Bz0anWW/YQ3ERVHy2eLZjxqy7RmPSmrnZ1aRNCeS3dY=; b=wcPHRwAlavgAezDe5KQIAFPqoom89lGZDUJ8pClg3UrfZb0h6bSqI4iU/RNVzFDCdw H9xI5C+OtHCeq/4/24oA7kZm/7pN0YdhCH9PoVCK1+xrl4UpIBZL6lqh0hGpnpYCK09G x/2oGXU32wVXfSFdzQoQ1WsgzOGwqHKFY99UM= Received: by 10.68.0.105 with SMTP id 9mr6682094pbd.346.1309721092868; Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id n8sm3439984pbh.89.2011.07.03.12.24.49 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:24:52 -0700 (PDT) Date: Mon, 04 Jul 2011 00:51:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10c1434b47b_198448561c744406(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10c14347773_198448561c7443636"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752555 ----==_mimepart_4e10c14347773_198448561c7443636 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10c142d49d0_198448561c7443512"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c1434b47b_198448561c744399d(a)itsupport.mail> ----==_mimepart_4e10c142d49d0_198448561c7443512 Date: Mon, 04 Jul 2011 00:51:39 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10c14347773_198448561c7443756(a)itsupport.mail> This is a notification from the Help Desk. ==Ticket History== On Jul 04, 2011 @ 12:51 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:20:42 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:15:08 +0200 id 00001F63.4E10BFBC.000064A1 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 1C16756600; Sun, 3 Jul 2011 19:15:19 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id CC5DC5655A for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:15:15 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id EC84EEE0B8 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 05772-02 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:14:55 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 9FE54ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:14:54 +0200 (CEST) Received: by pvg11 with SMTP id 11so5537566pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:14:52 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=hb3yMV/K5cRR0uzvi6LxHbTtVnVwkNx9sZZdZWCuX90=; b=SZjJs3xAKVqo+F/016+CuX1Bjq2v7oRIGkFc8R/IMGeoJmX/8P6PzTDg8XWz6umG9j u+CcMAYjwUGQQXyqSPRocjHj72GfU6T0+//PogSDVD1lop5lduUIzSZH2ktWFZ/SWoxZ Xq95PFZEpTG0kLjn6KM3oVWHeBg2CZRm+bRrY= Received: by 10.68.62.231 with SMTP id b7mr6685047pbs.225.1309720491450; Sun, 03 Jul 2011 12:14:51 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id d3sm86380pbh.69.2011.07.03.12.14.48 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:14:50 -0700 (PDT) Date: Mon, 04 Jul 2011 00:41:38 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10beeac40b_19886980e074422ef(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10beea49fa_19886980e07441852"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752546 ----==_mimepart_4e10beea49fa_19886980e07441852 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10beea49fa_19886980e074417d5"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e074421c0(a)itsupport.mail> ----==_mimepart_4e10beea49fa_19886980e074417d5 Date: Mon, 04 Jul 2011 00:41:38 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10beea8702_19886980e07441974(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:41 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:12:00 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 21:05:04 +0200 id 00001F64.4E10BD60.00005E73 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 83C565653E; Sun, 3 Jul 2011 19:05:16 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id 914AB56530 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 19:05:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id D8A4AEDC5E for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:55 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 04871-04 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 30FB0ECE99 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 21:04:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5532695pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=JEpHQPWTuFl/4I3sBk5A/st42S2X3lZD9EM78fPwyi4=; b=VDT1AzpVahIMYLRwnkaGwrjNJ23ZWGu1Ba8FGnUcOEsUdojMGfwgIWW0Evn7cCPHV8 bAV1cz0kZWRB9QdCDVNvJkyUR2XKUmJhRscUZfv/WGL4GdCLpLwCI4j23kq+l0aB56U2 4PGSFmPQ42kJmm9wQ10GSCN2gsKgh/RHV4t6U= Received: by 10.68.13.230 with SMTP id k6mr6430974pbc.341.1309719890454; Sun, 03 Jul 2011 12:04:50 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id u6sm3437912pbh.32.2011.07.03.12.04.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 12:04:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:31:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10bc91aa781_1984d66dd07440420(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10bc91a6a79_1984d66dd07440094"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752536 ----==_mimepart_4e10bc91a6a79_1984d66dd07440094 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10bc91a2d70_1984d66dd074399c3"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91aa781_1984d66dd07440390(a)itsupport.mail> ----==_mimepart_4e10bc91a2d70_1984d66dd074399c3 Date: Mon, 04 Jul 2011 00:31:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10bc91a6a79_1984d66dd0744012(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:31 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 21:01:36 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:55:05 +0200 id 00001F45.4E10BB09.00005CA8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 4AD4D56517; Sun, 3 Jul 2011 18:55:17 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id DBCFA564DF for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:55:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 13107EDC70 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-08 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:54:53 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF0F1EDC5E for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:54:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5527994pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:54:51 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=zwlXLKRZfnqO3o9DykiHPRB2nV0zZTtRrnmiWRQ0mLw=; b=RA2R0rYgpNr0BqDZnJhXPqpFX6qnCVqKcO5C+IFhKNjrOyYyBv/Jm3iXE/fGU7PhPu bxH8MBZMr7VOK8yhVZ6852Cw66zSsbs/OhqAa8hyap1XnjCpySU/c11TQmrn2kHk+ZMp l2uC40GcKlEp6Al4TOg3vCa8lEWQP0GvIxWJ4= Received: by 10.142.122.20 with SMTP id u20mr2571674wfc.388.1309719289937; Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id l13sm1953771wfe.12.2011.07.03.11.54.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:21:37 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10ba39fe20_1989389d127438684(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10ba39c118_1989389d127438234"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752530 ----==_mimepart_4e10ba39c118_1989389d127438234 Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10ba39840f_1989389d1274381ed"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39fe20_1989389d12743851f(a)itsupport.mail> ----==_mimepart_4e10ba39840f_1989389d1274381ed Date: Mon, 04 Jul 2011 00:21:37 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10ba39c118_1989389d1274383aa(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:21 am, noreply(a)tamay-dogan.net wrote: WARNING: This is an automated message after you send out over 100 unsolicited messages to my account and others. Stop your customers spaming ME, my Mailinglists and my Mailservers, and any other users of <otrs(a)otrs.org>. by your crap service! We have nothing to do with YOUR Ticket-System! ======================================================================== >From root Sun Jul 3 20:51:11 2011 Return-Path: <otrs-bounces(a)otrs.org> X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle(a)tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:50:32 +0200 id 00001F45.4E10B9F8.00005BA5 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 68312564DF; Sun, 3 Jul 2011 18:50:46 +0000 (GMT) X-Original-To: otrs-otrs(a)lusen.otrs.org Delivered-To: otrs-otrs(a)lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id C29FE564DA for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 18:50:45 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 215B6EE095 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:27 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-06 for <otrs-otrs(a)lusen.otrs.org>; Sun, 3 Jul 2011 20:50:24 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 13E9CEBA39 for <otrs(a)otrs.org>; Sun, 3 Jul 2011 20:50:22 +0200 (CEST) Received: by pvg11 with SMTP id 11so5525714pvg.13 for <otrs(a)otrs.org>; Sun, 03 Jul 2011 11:50:21 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=gBoW0Ho1/mVZxSDZF5s8Nl+PrFlKiHpvUhFB5MiSWHg=; b=WwK+IpT3FDA21vX/y7++OXzL1lOhz3aYCoAlmsSpgYNvkaaeC4WAwpHn8avm7ygzOU wY+cyW35Adn77iOz+WZwQrkYgWwVaHdYA9mVyeo2/IEMFijh6MvDF3+GRXBL6Oqo4xhq EKJzsljgPhc9+Ush+WjAuKNP6sy4zJd7akTdM= Received: by 10.142.122.27 with SMTP id u27mr2612811wfc.2.1309719019138; Sun, 03 Jul 2011 11:50:19 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x1sm3432167pbb.18.2011.07.03.11.50.16 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:50:18 -0700 (PDT) Date: Mon, 04 Jul 2011 00:17:06 +0530 From: KIRAN IT <kiran1432u(a)gmail.com> To: otrs(a)otrs.org Message-ID: <4e10b92aebda5_1984cae7b27436849(a)itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10b92ae809d_1984cae7b274364da"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs(a)otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." <otrs(a)otrs.org> List-Id: "User questions and discussions about OTRS." <otrs.otrs.org> List-Unsubscribe: <http://lists.otrs.org/cgi-bin/options/otrs>, <mailto:otrs-request@otrs.org?subject=unsubscribe> List-Archive: <http://lists.otrs.org/pipermail/otrs> List-Post: <mailto:otrs@otrs.org> List-Help: <mailto:otrs-request@otrs.org?subject=help> List-Subscribe: <http://lists.otrs.org/cgi-bin/listinfo/otrs>, <mailto:otrs-request@otrs.org?subject=subscribe> Sender: otrs-bounces(a)otrs.org Errors-To: otrs-bounces(a)otrs.org X-TDMailSerialnumber: 10752516 ----==_mimepart_4e10b92ae809d_1984cae7b274364da Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10b92ae4395_1984cae7b274363d8"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92aebda5_1984cae7b274367b(a)itsupport.mail> ----==_mimepart_4e10b92ae4395_1984cae7b274363d8 Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92ae809d_1984cae7b27436590(a)itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:16 am, michiel.beijen(a)otrs.com wrote: Hi Mikael, If you want to authenticate with CAS you only need to configure Apache to use mod_auth_cas (see https://wiki.jasig.org/display/CASC/mod_auth_cas) . When you have that set up you then can simply use the BasicAuth authentication for OTRS. We have multiple customers that are using this with good results. There's nothing that you should need to hack in OTRS for this. If you want you can contact us for commercial support. -- Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Increase efficiency up to 30% - get OTRS Help Desk 3.0: http://www.otrs.com/ ------ On Jul 03, 2011 @ 03:31 am, mikael.kermorgant(a)gmail.com wrote: Hello, I have setup otrs 3.0.5 with single sign on based on apache and mod_cas. As this could be a problem when having different authentication scenarios for agents and customers, I have tried to setup a CAS auth module by copy/pasting code snippets here and there (I don't know perl...). I think I'm almost there but I have an annoying bug I'm asking help for now. I have created a CAS.pm file in /opt/otrs/Kernel/System/CustomerAuth ==== use CGI; use AuthCAS; use CGI; use CGI::Carp qw( fatalsToBrowser ); ... sub Auth { my ( $Self, %Param ) = @_; my $cas = new AuthCAS(casUrl => 'https://sso.paris.iufm.fr/cas'); my $app_url = 'http://support.paris.iufm.fr/otrs/customer.pl'; unless ($ENV{QUERY_STRING} =~ /ticket=/) { ### ### Redirect the User for login at CAS ### my $login_url = $cas->getServerLoginURL($app_url); printf "Location: $login_url\n\n"; exit 0; } $ENV{QUERY_STRING} =~ /ticket=([^&]+)/; my $ST = $1; my $User = $cas->validateST($app_url, $ST); # return user return $User; } ============ The problem is with the line "unless ($ENV{QUERY_STRING} =~ /ticket=/) {". It seems the $ENV{QUERY_STRING} is empty (not tested but I end in an infinite loop, due to falling in this condition evrytime) Would somebody have an idea about how to fix this check ? Regards, -- Mikael Kermorgant ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5488

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[Ticket #5489] Trying to develop on otrs
by KIRAN IT 03 Jul '11

03 Jul '11

This is a notification from the Help Desk. On Jul 04, 2011 @ 01:01 am, mikemartin221(a)gmail.com wrote: I am trying to learn how to develop on otrs. I want to add a new button under the Tickets toolbar. I can't even figure that out. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5489

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Trying to develop on otrs
by Michael A. Martin 03 Jul '11

03 Jul '11

I am trying to learn how to develop on otrs. I want to add a new button under the Tickets toolbar. I can't even figure that out.

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