Hi,
we are currently working on a new release. OTRS 1.1 (Bondi Beach) will
be announced and available for download on our usual ftp servers on the
1st of May 2003.
There are the following major features/improvements:
- better group and user management (rw rights can be split even more
detailed)
- sub-queues are supported
- the fancy version of the GUI has been improved with some icons and a
new structure
- 100% CSS support in default themes
- html color highlighting for ticket article type (show internal and
external notes in different colors)
- html color highlighting for ticket priority
- improved customer support in agent interface (shown customer info in
Queue, Zoom and PhoneView)
- mod_perl2 support
- RedHat 8 RPM package
- better win32 support (e. g. SMTP module)
- generic module/group permission concept for Kernel/Modules/*.pm
modules
- free naming of ticket state names
As usually Martin is going to upload RC1 to our ftp servers pretty soon
and after that he will announce this on the developer mailinglist.
Thank you for your support in testing it!
take care
Stefan
--
Stefan Winter
Captain McAllister, isn't it a fact that you're not a real captain?
(Lionel Hutz)
"The Simpsons"
