Hi,
we are going to raise our prices in a couple of days. The new prices
will be online at http://www.otrs.de/support/ and
http://www.otrs.de/consulting/
Because we want to be a fair partner we are announcing this step today.
In case you are thinking about buying a support contract or consulting
you should do it now. Don't blame us that we didn't warn you. ;-)
regards
Stefan Winter
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
Hi,
we are proud to announce OTRS 1.3.2 (Sandy Beach) today. This is the
latest release on the 1.3 branch with two major bug fixs (548 and 562).
Changes:
========
- (2004/10/14) fixed bug 570 - Stat generation script fails under
postgres
- (2004/10/12) fixed agent can be customer modus
- (2004/10/10) fixed wrong lable attachments in db backend
- (2004/10/07) fixed bug 562 Content-Transfer-Encoding: 7bit and german
umlaut
- (2004/10/07) fixed bug 565 HighlightColor* in AgentMailbox
- (2004/10/06) fixed link quote of https links
- (2004/10/01) fixed bug 547 - uninitialized value in string eq at
Kernel/System/Ticket/Article.pm line 1387
- (2004/09/29) fixed english "New ticket notification!", replaced
OTRS_CURRENT_USERFIRSTNAME with OTRS_USERFIRSTNAME
- (2004/09/29) fixed bug 554 - "Thursday" twice in AdminGenericAgent.pm
- (2004/09/27) fixed bug 548 - german spelling mistakes in agent
notifications
- (2004/09/23) fixed ticket free text selection in
Kernel/Modules/CustomerMessage.pm
- (2004/09/23) fixed not sended agent notification after created
Email-Ticket
- (2004/09/23) fixed ticket zoom in customer panel if no customer
article exists
(details: http://cvs.otrs.org/cvsweb.cgi/otrs/CHANGES?rev=1.131.2.4)
Upgrading:
==========
For those folks who are using OTRS 1.2 and want to upgrade to 1.3
please read the UPGRADING and INSTALL files.
Bugreports:
===========
http://bugs.otrs.org/ (Thanks!)
Online Documentation:
=====================
http://doc.otrs.org/1.3/en/html/http://doc.otrs.org/1.3/de/html/
Download:
=========
ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)
ftp://ftp.gwdg.de/pub/misc/otrs/ (Germany/Göttingen)
ftp://ftp.samurai.com/pub/otrs/ (Canada/Toronto)
(a full list of all download mirrors (ftp/http/rsync) is available at
http://otrs.org/download/)
-----------------------------------------------------------------
MD5 message digest (128-bit) checksums
89f2c5ad6d225dc24b951183cce00bdf /RPMS/suse/7.3/otrs-1.3.2-01.i386.rpm
4f938a1d9d533ec7091555e7028f61ca /RPMS/suse/8.x/otrs-1.3.2-01.i386.rpm
8bedb008f5a6b1266f4278262e793b73 /RPMS/suse/9.0/otrs-1.3.2-01.i386.rpm
c41e3544656e36ddf2c8825552eab928 /RPMS/suse/9.1/otrs-1.3.2-01.i386.rpm
e2031b45c2b610ff37f21495daf09937 /RPMS/redhat/7.x/otrs-1.3.2-01.i386.rpm
11537bdef13649b53bd1aa1d224761ff /RPMS/redhat/8.0/otrs-1.3.2-01.i386.rpm
2145bf506efb6603bc86548f5c9a5b87 /SRPMS/suse/7.3/otrs-1.3.2-01.src.rpm
84a12ce3ed12ff997d0ddac26d867533 /SRPMS/suse/8.x/otrs-1.3.2-01.src.rpm
8948b8905f08b422a7e953447d9d4cd9 /SRPMS/suse/9.0/otrs-1.3.2-01.src.rpm
10bcd0aead4693dcdeeab61628a3c7f0 /SRPMS/suse/9.1/otrs-1.3.2-01.src.rpm
0c34ee57a08591b51b21163a04524ca4 /SRPMS/redhat/7.x/otrs-1.3.2-01.src.rpm
4c5f3936528b66fea692bad9caa08229 /SRPMS/redhat/8.0/otrs-1.3.2-01.src.rpm
8861ace308c6f058b331fbd0e8437f0c /otrs-1.3.2-01.tar.gz
c632dca827a3c5386c92a4a7d4e18d69 /otrs-1.3.2-01.tar.bz2
-----------------------------------------------------------------
Have fun! .-)
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!