The OTRS Team is pleased to announce the release of OTRS 1.3 Beta 3.
This is the first public "beta" version of the new OTRS 1.3.
Upgrading:
==========
For those folks who are using OTRS 1.2 and want to upgrade to 1.3
please read the UPGRADING and INSTALL files.
Bugreports:
===========
http://bugs.otrs.org/ (Thanks!)
Changes:
========
General:
--------
o new Stats Framework (easy to create own stats modules)
o WebInterface for GenericAgent
o WebInterface for PostMaster filter
o Ticket Bulk feature
o new PreApplicationModule layer for agent and customer
interface, usable for login info changes, welcome messages
or license infos
o new notification module for customer panel (like existing
notification module layer for agent interface)
o new Radios authentication modules
o improved customer panel with fulltext search
o improved customer panel with icons
o added customer panel MyTickets and CompanyTickets feature
o added mulit serach options to customer serach e. g.
"name+phone" in customer search
o added multi customer id support
o added <OTRS_CUSTOMER_*> tags for salutatuion, signateure
and std. responses
o added global TimeZone feature
Email handling:
---------------
o added follow up check feature based on references
and in-reply-to header
o new auto convert of incoming html only emails to text/plain
Frontend:
---------
o new language translations
o new .dtl Block feature
o new .dtl Include feature
o new language custom and module translations files
o html application output filter layer
o attachment size is now shown
o multi attachments in compose message or note
o ticket_history is now with i18n support
Session:
--------
o new session config option, MaxSessionIdleTime
o new session config option, SessionUseCookieAfterBrowserClose
to keep cookies in browser (after closing the browser) till
expiration of session (default is 0).
System:
-------
o new feature to use crypted database password option in Kernel/Config.pm
o improved utf-8 support
o improved database handling of large objects
o improved otrs LDAP modules with AlwaysFilter and Charset options
(details: http://cvs.otrs.org/cvsweb.cgi/otrs/CHANGES?rev=1.128)
Online Documentation:
=====================
http://doc.otrs.org/cvs/en/html/http://doc.otrs.org/cvs/de/html/
Download:
=========
ftp://ftp.otrs.org/pub/otrs/
-----------------------------------------------------------------
MD5 message digest (128-bit) checksums
adddb67bbb290bfc4830c3be28da378a ./RPMS/suse/7.3/otrs-1.3.0-beta3.i386.rpm
5a1c389c5d2167ddbe903c3118c19f5f ./RPMS/suse/8.x/otrs-1.3.0-beta3.i386.rpm
2b436f316f6d2b2734dfb8f83abb4030 ./RPMS/suse/9.0/otrs-1.3.0-beta3.i386.rpm
b6506a31bbc0e5953b2ca01c9d7aaa0a ./RPMS/suse/9.1/otrs-1.3.0-beta3.i386.rpm
b6c8487aa80dd86bda9b97ee4272d9ab ./RPMS/redhat/7.x/otrs-1.3.0-beta3.i386.rpm
446b6e1c35ac3ef95a9e473ab4ad100f ./RPMS/redhat/8.0/otrs-1.3.0-beta3.i386.rpm
052e7493be61f2bda288206f39b12656 ./SRPMS/suse/7.3/otrs-1.3.0-beta3.src.rpm
69eff2d63e0bfbd8368060cb8679a035 ./SRPMS/suse/8.x/otrs-1.3.0-beta3.src.rpm
02b7f04e98718e927f37018f77a31f19 ./SRPMS/suse/9.0/otrs-1.3.0-beta3.src.rpm
d23a07429c5e8d271c7871a76ed37abe ./SRPMS/suse/9.1/otrs-1.3.0-beta3.src.rpm
cf6d6b1d1d8f2adb776eecbb1a45395f ./SRPMS/redhat/7.x/otrs-1.3.0-beta3.src.rpm
6a336f9f4f9d1f7cc847228113fcf9d4 ./SRPMS/redhat/8.0/otrs-1.3.0-beta3.src.rpm
a7367e5d888c4282f20b3d5cbceeedef ./otrs-1.3.0-beta3.tar.gz
49d0cde8098cfbe2fe09339eb3a7be32 ./otrs-1.3.0-beta3.tar.bz2
-----------------------------------------------------------------
We appreciate your help with the development of OTRS. :-)
Have a lot of fun!
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
For OTRS the year 2004 is quite successfull and the community around
the world is growing fast.
Today we want to inform you about the release date of the next OTRS
version. OTRS 1.3 with many new features will be published on the
20th September 2004.
A detailed announcement will be published on the 20th September 2004.
This e-mail is just to inform all of you that we have a featurefreeze.
OTRS 1.3 Key Feature:
---------------------
o Stats Framework (easy to create own stats modules)
o WebInterface for GenericAgent
o WebInterface for PostMaster filter
o Ticket Bulk feature
o New PreApplicationModule layer for agent and customer
interface, usable for login info changes, welcome messages
or license infos
o New Radios authentication modules
o Improved customer panel with fulltext search
o Improved customer panel with icons
o Mulit serach options to customer serach e. g.
"name+phone"
o Multi attachments in compose message or note
o Global TimeZone feature
o Follow up check based on references and in-reply-to header
o Auto convert of incoming html only emails to text/plain
o .dtl Block feature
o .dtl Include feature
o Language custom and module translations files
o ... and many other small new features
We also want to inform you about the upcoming OTRS 2.0 Key Feature.
OTRS 2.0 Key Feature:
---------------------
o Workflow feature
o Ticket ACL feature
o Role feature
o SMIME support
o PGP support
Have fun!
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
