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August 2009

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Release Note OTRS 2.4.3 - Aitutaki Beach
by Hauke Böttcher 14 Aug '09

14 Aug '09

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: OTRS 2.4.3 Status: stable Code Name: Aitutaki Beach, Cook Island NEW FEATURES OF OTRS 2.4: ========================= Review the new feature list: http://lists.otrs.org/pipermail/announce/2009/000115.html Product Website (english): http://www.otrs.com/en/products/otrs/features/ Product Website (german): http://www.otrs.com/de/produkte/otrs/funktionen/ ENHANCEMENTS: ============= * Added page navigation bar to ticket overviews in the Dashboard FIXED BUGS: =========== * Bug# 4031 - Generic Agent did not handle ticket create time settings correct. It is intended to be set/changed via the administrator interface but the settings were ignored during the job processing. [ http://bugs.otrs.org/show_bug.cgi?id=4031 ] * Bug# 4048 - Subject started with "Re:" when creating new tickets via E-mail-Ticket option. But "Re" is intended to be used for replys in existing tickets only. [ http://bugs.otrs.org/show_bug.cgi?id=4048 ] * Bug# 4044 - WYSIWYG context was not shown correctly in the Ticket-Zoom if "Expand Mode" was used. [ http://bugs.otrs.org/show_bug.cgi?id=4044 ] * Bug# 4089 - root on OTRS Server got an E-mail every 10 minutes (Can't call method "FETCH" on an undefined value at...Net/LDAP.pm line 274). [ http://bugs.otrs.org/show_bug.cgi?id=4089 ] * Bug# 3870 - root on OTRS Server got an utf-8 to iso-8859-1 conversion notice messages on each incoming mail. [ http://bugs.otrs.org/show_bug.cgi?id=3870 ] * Bug# 4123 - Reinstallation of OPM packages with an incorrect framework or operating system was allowed by using the administration interface. [ http://bugs.otrs.org/show_bug.cgi?id=4123 ] YOUR CONTRIBUTION: =================== * We kindly ask for your assistance to update the translation files! The current status can be found here: http://users.otrs.com/~me/i18n/ SOFTWARE DOWNLOAD: =================== * http://otrs.org/download/ * http://www.otrs.com/de/download/software/ * http://www.otrs.com/en/download/software/ * ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 MESSAGE DIGEST (128-bit) CHECKSUMS: ======================================= dd6024a870910d15db660e0d79edec79 http://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.4.3-01.noarch.rpm 2853a10a30640453cae60dfdf5a6c4a4 http://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.4.3-01.noarch.rpm d8cce78595daf928698c4c1601acb8d0 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.4.3-01.noarch.rpm 0c51a5b6850bf2324381fcc21bd2144b http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.4.3-01.noarch.rpm d6b0e044add4d0f553dc35aa2421d011 http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.4.3-01.noarch.rpm fb59afd23e2ebd9b188778da987d5471 http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.3-01.noarch.rpm 6a679d63eb9664552fbaacc300b9232a http://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.4.3-01.noarch.rpm f564ac0ed4041f81982169c8359cbbb2 http://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.4.3-01.noarch.rpm e2fe2de39d4a4389b8f1cdbdd4c2da6c http://ftp.otrs.org/pub/otrs/otrs-2.4.3.tar.gz 84679f1bfb34c67e5e0a15bf9437e7cd http://ftp.otrs.org/pub/otrs/otrs-2.4.3.tar.bz2 a9b97ec518fbc5f74d57a3976a6502ab http://ftp.otrs.org/pub/otrs/otrs-2.4.3.zip 6ed9f212e44b3ee52c7d87951b22f18a http://ftp.otrs.org/pub/otrs/otrs-2.4.3-win-installer-2.0.4.exe UPGRADING: =========== For those folks who are using OTRS 2.3 and want to upgrade to 2.4 please read the UPGRADING and INSTALL files. FEEDBACK & BUG REPORTING: ========================== Although OTRS 2.4.3 has been tested before, we appreciate your contributions. As always, you’re encouraged to tell us what you think, using this feedback e-Mail: [enjoy(a)otrs.com] or by filing a bug in Bugzilla [http://bugs.otrs.org] -- Hauke Jan Böttcher Director Sales & Marketing OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Deutschland T: +49 (0) 6172 681988 10 F: +49 (0) 9421 56818 18 I: www.otrs.com Geschäftssitz: Bad Homburg Amtsgericht: Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! http://www.otrs.com/de/support/enterprise-subscription/

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