+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
Release: FAQ 2.0.5
Packaging Version Number: 2.0.5
Required OTRS release: OTRS Help Desk 3.0.5
Recommended OTRS release: OTRS Help Desk 3.0.8
Status: stable
MINIMUM REQUIREMENTS
====================
OTRS 3.0.5 or higher.
Get OTRS 3.0.8 here!
[ http://otrs.org/downloads/ ]
ENHANCEMENTS
============
* Portuguese Brazil language updated. Special Thanks to Murilo Moreira
de Oliveira, André Luis, Guilherme Nascimento and Bruno Coelho.
BUG FIXES
=========
* Bug# 6581 - Using an !FAQ entry to answer a ticket places the text on
the bottom of the reply.
[ http://bugs.otrs.org/show_bug.cgi?id=6581 ]
* Bug# 7357 - Internal categories can be seen from the customer and
public interface under special conditions.
[ http://bugs.otrs.org/show_bug.cgi?id=7357 ]
LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS
========================================================
c63f26dcd636db22339c880bd1698d7f
[ http://ftp.otrs.org/pub/otrs/packages/FAQ-2.0.5.opm ]
FEEDBACK & BUG REPORTING:
=========================
Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].
PROFESSIONAL SERVICES:
======================
OTRS Group provides a full set of services for each phase of
deployment. Plan, custom engineer, deploy and scale with confidence by
relying on our unparalleled expertise.
[ http://www.otrs.com/en/services/ ]
COMMUNITY SUPPORT
=================
* User Forums
[ http://forums.otrs.org/ ]
* Mailing Lists
[ http://lists.otrs.org/ ]
* Knowledge Database (FAQ)
[ http://faq.otrs.org/ ]
* Bug Tracking
[ http://bugs.otrs.org/ ]
* Brainstorm / Ideas
[ http://otrsteam.ideascale.com/ ]
--
Martin Gruner
Senior Developer R&D
OTRS AG
Europaring 4
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751,
USt-Nr.: DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann
Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0:
http://www.otrs.com/
