October 2012 - announce - OTRS mailing lists

Release Notes: OTRS Help Desk 3.2.0 beta1
by Josephine Guenther 30 Oct '12

30 Oct '12

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.2.0 beta1 Release date: 30-October-2012 Status: Beta Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/releases-notes/release-no… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". If you do not have an OTRS-ID, you can register at https://portal.otrs.com/otrs/customer.pl when you click on the link "Register now". In case you have forgotten your password or your old password is not accepted, please use the “Forgot password?” link so that we can send you a new password immediately to your registered OTRS-ID (e-mail address). Best regards Josephine Günther ---- Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel It's raining ... OTRS Feature Add-Ons: Choose up to 10 OTRS Feature Add-Ons for free and get direct support from the creators of OTRS – Become a Subscription customer now !

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Release Notes: OTRS Help Desk 3.1.11, OTRS Help Desk 3.0.17, OTRS Help Desk 2.4.15
by Josephine Guenther 16 Oct '12

16 Oct '12

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.1.11 Release date: 16-October-2012 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/releases-notes/release-no… For a comfortable download, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". If you do not have an OTRS-ID, you can register at https://portal.otrs.com/otrs/customer.pl when you click on the link "Register now". In case you have forgotten your password or your old password is not accepted, please use the “Forgot password?” link so that we can send you a new password immediately to your registered OTRS-ID (e-mail address). +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.0.17 Release date: 16-October-2012 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/releases-notes/release-no… For a comfortable download, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". If you do not have an OTRS-ID, you can register at https://portal.otrs.com/otrs/customer.pl when you click on the link "Register now". In case you have forgotten your password or your old password is not accepted, please use the “Forgot password?” link so that we can send you a new password immediately to your registered OTRS-ID (e-mail address). +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 2.4.15 Release date: 16-October-2012 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/releases-notes/release-no… For a comfortable download, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". If you do not have an OTRS-ID, you can register at https://portal.otrs.com/otrs/customer.pl when you click on the link "Register now". In case you have forgotten your password or your old password is not accepted, please use the “Forgot password?” link so that we can send you a new password immediately to your registered OTRS-ID (e-mail address). Best regards Josephine Günther ---- Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel It's raining ... OTRS Feature Add-Ons: Choose up to 10 OTRS Feature Add-Ons for free and get direct support from the creators of OTRS – Become a Subscription customer now !

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OTRS Security Advisory 2012-03 OTRS 3.1.11
by Josephine Guenther 16 Oct '12

16 Oct '12

+++++++++++++++++++++++++ OTRS Security Advisory 2012-03 OTRS 3.1.11 ++ +++++++++++++++++++++ Release: OTRS Help Desk 3.1.11 Release date: 16-October-2012 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2012-03 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2012-03 Date: 2012-10-16 Title: XSS vulnerability Severity: Low (Overall CVSS Score: 3.9) Affected: OTRS Help Desk 2.4.x, OTRS Help Desk 3.0.x, OTRS Help Desk 3.1.x Fixed in: OTRS 2.4.15, 3.0.17, 3.1.11 URL: http://www.otrs.com/en/open-source/community-news/security-advisories/secur… FULL CVSS v2 VECTOR: AV:N/AC:L/AU:N/C:N/I:P/A:N/E:POC/RL:OF/RC:C/ CDP:ND/TD:ND/CR:ND/IR:ND/AR:ND References: CVE-2012-4751, VU#603276 To read the entire Security Advisory please follow this link. http://www.otrs.com/en/open-source/community-news/security-advisories/secur… There will also be Release Notes for the newest versions of OTRS Help Desk, where this vulnerability is fixed and we recommend an update to one of these new versions. Best regards Josephine Günther ---- Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel It's raining ... OTRS Feature Add-Ons: Choose up to 10 OTRS Feature Add-Ons for free and get direct support from the creators of OTRS – Become a Subscription customer now !

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