May 2013 - announce - OTRS mailing lists

Release Notes: OTRS-Windows-Installer 3.0.0 beta3
by Annalena Navarro von Starck 28 May '13

28 May '13

Dear community members, today we announce the 3rd beta release of the new OTRS Windows Installer 3.0.0. Thank you very much for your previous support and we would be very glad if we could count on your help again. Be part of it - Test it - Help improving it! We greatly appreciate your help and your feedback. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.0 beta3 Release date: 28-Mai-2013 Status: Beta release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Deutschland T: +49 (0) 6172 681988-21 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern

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OTRS Security Advisory 2013-03 OTRS Help Desk 3.2.7, 3.1.16, 3.0.20 and OTRS ITSM 3.2.5, 3.1.9, 3.0.8.
by Annalena Navarro von Starck 22 May '13

22 May '13

+++++++++ OTRS Security Advisory 2013-03 OTRS Help Desk 3.2.7, 3.1.16, 3.0.20, OTRS ITSM 3.2.5, 3.1.9, 3.0.8 +++++++++ Release: OTRS Help Desk 3.2.7, 3.1.16, 3.0.20, OTRS ITSM 3.2.5, 3.1.9, 3.0.8 Release date: 22-May-2013 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2013-03 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2013-03 Date: 2013-05-22 Title: Information Disclosure Severity: Low (Overall CVSS Score: 2.1) Fixed in: OTRS Help Desk 3.2.7, 3.1.16, 3.0.20, OTRS ITSM 3.2.5, 3.1.9, 3.0.8 URL: http://www.otrs.com/en/open-source/community-news/security-advisories/secur… CVE: CVE-2013-3551 To read the entire Security Advisory please follow this link. http://www.otrs.com/en/open-source/community-news/security-advisories/secur… There will also be Release Notes for the newest versions of OTRS Help Desk and OTRS ITSM, where this vulnerability is fixed and we recommend an update to one of these new versions. Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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Release Notes: OTRS Help Desk 3.2.7, 3.1.16, 3.0.20 and OTRS::ITSM 3.2.5, 3.1.9, 3.0.8.
by Annalena Navarro von Starck 22 May '13

22 May '13

Dear community members, today we announce the patch level releases of the OTRS Help Desk versions 3.2.7, 3.1.16, 3.0.20 and OTRS::ITSM versions 3.2.5, 3.1.9, 3.0.8. Furthermore we would like to inform all interested developers about the possibility of verifying your packages. Please let us know at verify(a)otrs.com if you have any issue concerning the verification of your developed packages. Only with the support of all of you we have come that far and keep going further. We are very proud to count on such a productive community! +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.2.7 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.1.16 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.0.20 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.2.5 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.1.9 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.0.8 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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Release Notes: OTRS-Windows-Installer 3.0.0 beta2
by Annalena Navarro von Starck 03 May '13

03 May '13

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.0 beta2 Release date: 03-May-2013 Status: Beta Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/releases-notes/release-no… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck ---- Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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