June 2013 - announce - OTRS mailing lists

Release Notes: OTRS Windows Installer 3.0.1
by Annalena Navarro von Starck 28 Jun '13

28 Jun '13

Dear community members, we are very proud to announce you today the release of the stable version of the new OTRS Windows Installer 3.0.1. Thank you very much for your support in the improvement of the beta versions! +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.1 Release date: 02-July-2013 Status: Stable release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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Release Notes: OTRS Survey 2.2.2
by Annalena Navarro von Starck 28 Jun '13

28 Jun '13

Dear community members, today we announce the release of the OTRS Survey Module 2.2.2. Thank you one more time for your great support and your continued help in developing OTRS! +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 2.2.2 Release date: 02-July-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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Release Notes: OTRS Windows-Installer-3.0.0 rc1
by Annalena Navarro von Starck 24 Jun '13

24 Jun '13

Dear community members, today we released the rc1 version of the new OTRS Windows Installer 3.0.0. We want to take the opportunity to thank all users for their extensive testing in the previous beta phases. Now we would like to ask you once more to be part of the project and to keep on testing. Be part of it - Test it - Help improving it! We greatly appreciate your help and your feedback. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.0 rc1 Release date: 25-June-2013 Status: Release candidate Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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Release Notes: OTRS Windows-Installer-3.0.0 beta4
by Annalena Navarro von Starck 18 Jun '13

18 Jun '13

Dear OTRS users, today we released the next improved version of the OTRS Windows Installer 3.0.0 Beta4. Check out the new version and help us testing it. Be part of it - Test it - Help improving it! We greatly appreciate your feedback. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.0 beta4 Release date: 18-June-2013 Status: Beta Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/releases-notes/release-no… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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Release Notes: OTRS Help Desk 3.2.8, 3.1.17, 3.0.21 and OTRS::ITSM 3.2.6
by Annalena Navarro von Starck 18 Jun '13

18 Jun '13

Dear community members, today we announce the patch level releases of the OTRS Help Desk versions 3.2.8, 3.1.17, 3.0.21 and OTRS::ITSM version 3.2.6. Thank you once more for your productive help! +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.2.8 Release date: 18-June-2013 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.2.6 Release date: 18-June-2013 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.1.17 Release date: 18-June-2013 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.0.21 Release date: 18-June-2013 Status: Patch Level Release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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OTRS Security Advisory 2013-04 OTRS Help Desk 3.2.8, 3.1.17, 3.0.21
by Annalena Navarro von Starck 18 Jun '13

18 Jun '13

+++++++++ OTRS Security Advisory 2013-04 OTRS Help Desk 3.2.8, 3.1.17, 3.0.21 +++++++++ Release: OTRS Help Desk 3.2.8, 3.1.17, 3.0.21 Release date: 18-June-2013 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2013-04 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2013-04 Date: 2013-06-18 Title: Information Disclosure Severity: Medium (Overall CVSS Score: 4.3) Fixed in: OTRS Help Desk 3.2.8, 3.1.17, 3.0.21 URL: http://www.otrs.com/en/open-source/community-news/security-advisories/secur… CVE: CVE-2013-4088 To read the entire Security Advisory please follow this link. http://www.otrs.com/en/open-source/community-news/security-advisories/secur… There will also be Release Notes for the newest versions of OTRS Help Desk and OTRS ITSM, where this vulnerability is fixed and we recommend an update to one of these new versions. Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer

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