November 2014 - announce - OTRS mailing lists

Release Notes: OTRS Help Desk 4, OTRS::ITSM 4, OTRS Appliance 4, OTRS iPhoneHandle 4, OTRS FAQ 4, OTRS Survey 4, OTRS TimeAccounting 4, OTRS SystemMonitoring 4 and OTRS MasterSlave 4
by Annalena Navarro von Starck 25 Nov '14

25 Nov '14

Dear community members, we are very proud to announce today the stable releases of OTRS Help Desk 4, OTRS::ITSM 4, OTRS Appliance 4, OTRS iPhoneHandle 4, OTRS FAQ 4, OTRS Survey 4, OTRS TimeAccounting 4, OTRS SystemMonitoring 4 and OTRS MasterSlave 4. Thank you for helping to improve OTRS and for giving birth to another great version of OTRS. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-help-desk-4/ <http://www.otrs.com/release-notes-otrs-help-desk-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrsitsm-4/ <http://www.otrs.com/release-notes-otrsitsm-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appliance 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-appliance-4/ <http://www.otrs.com/release-notes-otrs-appliance-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS iPhoneHandle 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-iphonehandle-4/ <http://www.otrs.com/release-notes-otrs-iphonehandle-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-faq-4/ <http://www.otrs.com/release-notes-otrs-faq-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-survey-4/ <http://www.otrs.com/release-notes-otrs-survey-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-timeaccounting-4/ <http://www.otrs.com/release-notes-otrs-timeaccounting-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-systemmonitoring-4/ <http://www.otrs.com/release-notes-otrs-systemmonitoring-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 4 Release date: 25-November-2014 Status: Stable Release Read the entire release notes: http://www.otrs.com/release-notes-otrs-masterslave-4/ <http://www.otrs.com/release-notes-otrs-masterslave-4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ <http://www.otrs.com/> Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

1 0

Release Notes: OTRS Help Desk 4 rc1, OTRS::ITSM 4 rc1, OTRS TimeAccounting 4 rc1, OTRS Survey 4 rc1, OTRS iPhoneHandle 4 rc1, OTRS FAQ 4 rc1, OTRS MasterSlave 4 rc1 and OTRS SystemMonitoring 4 rc1
by Annalena Navarro von Starck 18 Nov '14

18 Nov '14

Dear community members, we are very proud to announce today the release candidates OTRS Help Desk 4 rc1, OTRS::ITSM 4 rc1, OTRS TimeAccounting 4 rc1, OTRS Survey 4 rc1, OTRS iPhoneHandle 4 rc1, OTRS FAQ 4 rc1, OTRS MasterSlave 4 rc1 and OTRS SystemMonitoring 4 rc1. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-otrs-help-desk-4-rc1/ <https://www.otrs.com/release-notes-otrs-help-desk-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-4-rc1/ <https://www.otrs.com/release-notes-otrsitsm-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-otrs-timeaccounting-4-rc1/ <https://www.otrs.com/release-notes-otrs-timeaccounting-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-otrs-survey-4-rc1/ <https://www.otrs.com/release-notes-otrs-survey-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS iPhoneHandle 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-iphonehandle-4-rc1/ <https://www.otrs.com/release-notes-iphonehandle-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-otrs-faq-4-rc1/ <https://www.otrs.com/release-notes-otrs-faq-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-masterslave-4-rc1/ <https://www.otrs.com/release-notes-masterslave-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 4 rc1 Release date: 18-November-2014 Status: release candidate Read the entire release notes: https://www.otrs.com/release-notes-otrs-systemmonitoring-4-rc1/ <https://www.otrs.com/release-notes-otrs-systemmonitoring-4-rc1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". Annalena Navarro von Starck Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ <http://www.otrs.com/> Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel Lift your service desk professionalism to a whole new level – OTRS 3.4 becomes OTRS 4! - Test the beta version now <http://www.otrs.com/service-management-software-otrs-4-beta-ushers-new-era-…>!

1 0

Release Notes: OTRS Appliance 1.0.10 for OTRS Help Desk 3.3.10
by Annalena Navarro von Starck 07 Nov '14

07 Nov '14

Dear community members, we are very proud to announce today the release of the OTRS Appliance 1.0.10 for OTRS Help Desk 3.3.10. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appliance 1.0.10 Release date: 07-November-2014 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-appliance-1-0-10/ <https://www.otrs.com/release-notes-otrs-appliance-1-0-10/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ <http://www.otrs.com/> Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

1 0

Release Notes: OTRS Help Desk 4 beta5 and OTRS::ITSM 4 beta5, OTRS Help Desk 3.3.10 and OTRS::ITSM 3.3.10
by Annalena Navarro von Starck 04 Nov '14

04 Nov '14

Dear community members, we are very proud to announce today the fifth beta releases of OTRS Help Desk 4 and OTRS::ITSM 4 as well as the patch level releases OTRS Help Desk 3.3.10 and OTRS::ITSM 3.3.10. Please note, that there will provisionally not be published an OTRS Appliance for OTRS 3.3.10 and the beta releases. Thank you for helping to improve OTRS! +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 4 beta5 Release date: 04-November-2014 Status: Beta Read the entire release notes: http://www.otrs.com/release-notes-otrs-help-desk-4-beta5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 4 beta5 Release date: 04-November-2014 Status: Beta Read the entire release notes: http://www.otrs.com/release-notes-otrsitsm-4-beta5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.3.10 Release date: 04-November-2014 Status: Stable Read the entire release notes: http://www.otrs.com/release-notes-otrs-help-desk-3-3-10/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.3.10 Release date: 04-November-2014 Status: Stable Read the entire release notes: http://www.otrs.com/release-notes-otrsitsm-3-3-10/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

1 0