April 2014 - announce - OTRS mailing lists

Release Notes: OTRS Windows Installer 3.0.5
by Annalena Navarro von Starck 08 Apr '14

08 Apr '14

Dear community members, today we announce the patch level release of the OTRS Windows Installer 3.0.5. Please note that we just remedied a defect in the update functions of the OTRS Windows Installer. In case of having shut down the MySQL server while running the installer, the OTRS Windows Installer copied this server and all data. This lead to a loss of all previous MySQL configurations. We have fixed this bug now. Please use the current version of the OTRS Windows Installer for your next upgrade. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS-Windows-Installer 3.0.5 Release date: 08-April-2014 Status: Patch level release Read the entire release notes: http://www.otrs.com/release-notes-otrs-windows-installer-3-0-5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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OTRS Security Advisory 2014-04 OTRS Help Desk OTRS 3.3.6, 3.2.16, 3.1.21
by Annalena Navarro von Starck 01 Apr '14

01 Apr '14

+++++++++ OTRS Security Advisory 2014-04 OTRS Help Desk OTRS 3.3.6, 3.2.16, 3.1.21 +++++++++ Releases: OTRS Help Desk 3.3.6, 3.2.16, 3.1.21 Release date: 01-April-2014 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2014-04 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2014-04 Date: 2014-04-01 Title: XSS Issue Severity: Low (Overall CVSS Score: 2.7) Fixed in: OTRS Help Desk 3.3.6, 3.2.16, 3.1.21 URL: http://www.otrs.com/security-advisory-2014-04-xss-issue/ References: CVE-2014-2553 To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2014-04-xss-issue/ There will also be Release Notes for the newest versions of OTRS Help Desk and OTRS ITSM, where this vulnerability is fixed and we recommend an update to one of these new versions. Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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OTRS Security Advisory 2014-05 OTRS Help Desk OTRS 3.3.6, 3.2.16, 3.1.21
by Annalena Navarro von Starck 01 Apr '14

01 Apr '14

+++++++++ OTRS Security Advisory 2014-05 OTRS Help Desk OTRS 3.3.6, 3.2.16, 3.1.21 +++++++++ Releases: OTRS Help Desk 3.3.6, 3.2.16, 3.1.21 Release date: 01-April-2014 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2014-05 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2014-05 Date: 2014-04-01 Title: Clickjacking Issue Severity: Low (Overall CVSS Score: 2) Fixed in: OTRS Help Desk 3.3.6, 3.2.16, 3.1.21 URL: http://www.otrs.com/security-advisory-2014-05-clickjacking-issue/ References: CVE-2014-2554 To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2014-05-clickjacking-issue/ There will also be Release Notes for the newest versions of OTRS Help Desk and OTRS ITSM, where this vulnerability is fixed and we recommend an update to one of these new versions. Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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Release Notes: OTRS Help Desk 3.3.6, 3.2.16, 3.1.21, OTRS::ITSM 3.3.6, FAQ 2.3.2, TimeAccounting 2.3.2 and OTRS Appliance 1.0.6
by Annalena Navarro von Starck 01 Apr '14

01 Apr '14

Dear community members, we are very proud to announce today the stable releases OTRS Help Desk 3.3.6, 3.2.16 and 3.1.21, OTRS::ITSM 3.3.6, FAQ 2.3.2, TimeAccounting 2.3.2 and OTRS Appliance 1.0.6. Thank you for helping to improve, as ever, OTRS also in the new stable releases of OTRS Help Desk, OTRS::ITSM, the OTRS Appliance and the TimeAccounting and FAQ modules. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.3.6 Release date: 01-April-2014 Status: Stable Release Read the entire release notes: https://www.otrs.com/release-notes-otrs-help-desk-3-3-6/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.2.16 Release date: 01-April-2014 Status: Stable Release Read the entire release notes: https://www.otrs.com/release-notes-otrs-help-desk-3-2-16/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.1.21 Release date: 01-April-2014 Status: Stable Release Read the entire release notes: https://www.otrs.com/release-notes-otrs-help-desk-3-1-21/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.3.6 Release date: 01-April-2014 Status: Stable Release Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-3-3-6/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: FAQ 2.3.2 Release date: 01-April-2014 Status: Stable Release Read the entire release notes: https://www.otrs.com/release-notes-faq-2-3-2/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: TimeAccounting 2.3.2 Release date: 01-April-2014 Status: Stable Release Read the entire release notes: https://www.otrs.com/release-notes-time-accounting-2-3-2/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appliance 1.0.6 Release date: 01-April-2014 Status: stable Read the entire release notes https://www.otrs.com/release-notes-otrs-appliance-1-0-6/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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