October 2017 - announce - OTRS mailing lists

Release Notes: OTRS 6 Beta 4, OTRS::ITSM Module 6 Patch Level 2, OTRS FAQ 5 Patch Level 10, OTRS Survey 5 Patch Level 5, OTRS Time Accounting 5 Patch Level 8, OTRS System Monitoring 5 Patch Level 2, OTRS Master Slave 5 Patch Level 11, OTRS Appointment Calendar 5 Patch Level 4, OTRS FAQ 4 Patch Level 6, OTRS Survey 4 Patch Level 2, OTRS Master Slave 4 Patch Level 7 and OTRS iPhone Handle 4 Patch Level 3
by Goran Pismestrovic 17 Oct '17

17 Oct '17

Dear community members, we are proud to announce today the release of OTRS 6 Beta 4, OTRS::ITSM Module 6 Patch Level 2, OTRS FAQ 5 Patch Level 10, OTRS Survey 5 Patch Level 5, OTRS Time Accounting 5 Patch Level 8, OTRS System Monitoring 5 Patch Level 2, OTRS Master Slave 5 Patch Level 11, OTRS Appointment Calendar 5 Patch Level 4, OTRS FAQ 4 Patch Level 6, OTRS Survey 4 Patch Level 2, OTRS Master Slave 4 Patch Level 7 and OTRS iPhone Handle 4 Patch Level 3. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Beta 4 Release date: 17-October-2017 Status: Beta Read the entire release notes: https://www.otrs.com/release-notes-otrs-6-beta4/ <https://www.otrs.com/release-notes-otrs-6-beta4/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Patch Level 2 Release date: 17-October-2017 Status: Beta Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-6-beta2/ <https://www.otrs.com/release-notes-otrsitsm-module-6-beta2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 5 Patch Level 10 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-faq-5-patch-level-10/ <https://www.otrs.com/release-notes-otrs-faq-5-patch-level-10/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 5 Patch Level 5 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-survey-5-patch-level-5/ <https://www.otrs.com/release-notes-otrs-survey-5-patch-level-5/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Time Accounting 5 Patch Level 8 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-8/ <https://www.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-8/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS System Monitoring 5 Patch Level 2 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-systemmonitoring-5-patch-level-2/ <https://www.otrs.com/release-notes-otrs-systemmonitoring-5-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Master Slave 5 Patch Level 11 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-masterslave-5-patch-level-11/ <https://www.otrs.com/release-notes-otrs-masterslave-5-patch-level-11/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appointment Calendar 5 Patch Level 4 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-appointment-calendar-5-patch-level-… <https://www.otrs.com/release-notes-otrs-appointment-calendar-5-patch-level-…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 4 Patch Level 6 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-faq-4-patch-level-6/ <https://www.otrs.com/release-notes-otrs-faq-4-patch-level-6/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 4 Patch Level 2 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-survey-4-patch-level-2/ <https://www.otrs.com/release-notes-otrs-survey-4-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Master Slave 4 Patch Level 7 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-masterslave-4-patch-level-7/ <https://www.otrs.com/release-notes-otrs-masterslave-4-patch-level-7/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS iPhone Handle 4 Patch Level 3 Release date: 17-October-2017 Status: Stable Read the entire release notes: https://www.otrs.com/release-notes-otrs-iphone-handle-4-patch-level-3/ <https://www.otrs.com/release-notes-otrs-iphone-handle-4-patch-level-3/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". Best regards, Goran Pismestrovic — Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 5s – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success <https://www.otrs.com/?utm_id=1036> More information: <https://www.otrs.com/products/?utm_id=1037>Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories <https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings <https://www.otrs.com/public-otrs-trainings/?utm_id=1039>

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OTRS Security Advisory 2017-05 OTRS Business Solution™ 5.0.x, OTRS Business Solution™ 4.0.x
by Goran Pismestrovic 17 Oct '17

17 Oct '17

+++++++++ OTRS Security Advisory 2017-05 OTRS Business Solution™ 5.0.x, OTRS Business Solution™ 4.0.x +++++++++ Releases: OTRS Business Solution™ 5.0.x, OTRS Business Solution™ 4.0.x Release date: 17-October-2017 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2017-05 <security at otrs.org <mailto:security@otrs.org>> ------------------------------------------------------------------ ID: OSA-2017-05 Date: 2017-10-17 Title: Vulnerability in OTRS Business Solution™ allows access to any active public chats Severity: 4.7 Medium Fixed in: OTRS Business Solution™ 5.0.21, OTRS Business Solution™ 4.0.8 URL: https://www.otrs.com/security-advisory-2017-05-security-update-otrs-busines… <https://www.otrs.com/security-advisory-2017-05-security-update-otrs-busines…> References: To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2017-05-security-update-otrs-busines… <https://www.otrs.com/security-advisory-2017-05-security-update-otrs-busines…> Best regards, Goran Pismestrovic — Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 5s – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success <https://www.otrs.com/?utm_id=1036> More information: <https://www.otrs.com/products/?utm_id=1037>Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories <https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings <https://www.otrs.com/public-otrs-trainings/?utm_id=1039>

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Release Notes: OTRS 6 Beta3 and OTRS::ITSM Module 6 Beta1
by Goran Pismestrovic 04 Oct '17

04 Oct '17

Dear community members, we are proud to announce today the release of the OTRS 6 Beta3 and OTRS::ITSM Module 6 Beta1. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Beta3 Release date: 04-October-2017 Status: Beta Read the entire release notes: https://www.otrs.com/release-notes-otrs-6-beta3/ <https://www.otrs.com/release-notes-otrs-6-beta3/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Beta1 Release date: 04-October-2017 Status: Beta Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-6-beta1/ <https://www.otrs.com/release-notes-otrsitsm-module-6-beta1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download". Best regards, Goran Pismestrovic — Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Geschäftssitz: Oberursel, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 5s – Organisation. Sicherheit. Kommunikation. Struktur. – Flexible Lösungen für Erfolg im Unternehmen <https://www.otrs.com/?lang=de&utm_id=1032> Mehr Infos: Lösungen <https://www.otrs.com/produkte/?lang=de&utm_id=1033> | Success Stories <https://www.otrs.com/kunden/success-stories/?lang=de&utm_id=1034> | Trainings <https://www.otrs.com/public-otrs-trainings/?lang=de&utm_id=1035>

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