December 2017 - announce - OTRS mailing lists

OTRS Security Advisory 2017-10 OTRS Framework
by Sabrina Seubert 19 Dec '17

19 Dec '17

+++++++++ OTRS Security Advisory 2017-10 OTRS Framework +++++++++ Releases: OTRS Framework Release date: 19-December-2017 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2017-10 <security at otrs.org <mailto:security@otrs.org>> ------------------------------------------------------------------ ID: OSA-2017-10 Date: 2017-12-19 Title: Session hijacking Severity: 7.3. High Fixed in: OTRS 6.0.3, OTRS 5.0.26, OTRS 4.0.28 URL: https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framewo… <https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framewo…> References: To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framewo… <https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framewo…> Best regards Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 6 – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success <https://www.otrs.com/?utm_id=1036> More information: Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories <https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings <https://www.otrs.com/public-otrs-trainings/?utm_id=1039>

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OTRS 6 Patch Level 3, OTRS::ITSM Module 6 Patch Level 3, OTRS 6 MasterSlave Patch Level 2, OTRS 6 FAQ Patch Level 2, OTRS 6 Survey Patch Level 2, OTRS 6 Time Accounting Patch Level 2, OTRS 5 Patch Level 26, OTRS:: ITSM Module 5 Patch Level 26, OTRS 4 Patch Level 28, OTRS::ITSM 4 Patch Level 28
by Sabrina Seubert 19 Dec '17

19 Dec '17

Dear community members, we are proud to announce today the release of OTRS 6 Patch Level 3, OTRS::ITSM Module 6 Patch Level 3, OTRS 6 MasterSlave Patch Level 2, OTRS 6 FAQ Patch Level 2, OTRS 6 Survey Patch Level 2, OTRS 6 Time Accounting Patch Level 2, OTRS 5 Patch Level 26, OTRS:: ITSM Module 5 Patch Level 26, OTRS 4 Patch Level 28 and OTRS::ITSM 4 Patch Level 28 . Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 3 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-6-patch-level-3/ <https://www.otrs.com/release-notes-otrs-6-patch-level-3/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section „Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Patch Level 3 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-6-patch-level-3/ <https://www.otrs.com/release-notes-otrsitsm-module-6-patch-level-3/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 MasterSlave Patch Level 2 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-masterslave-6-patch-level-2/ <https://www.otrs.com/release-notes-otrs-faq-6-release-candidate-1/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 FAQ Patch Level 2 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-faq-6-patch-level-2/ <https://www.otrs.com/release-notes-otrs-faq-6-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Survey Patch Level 2 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-survey-6-patch-level-2/ <https://www.otrs.com/release-notes-otrs-survey-6-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Time Accounting Patch Level 2 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-2/ <https://www.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 5 Patch Level 26 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-5s-patch-level-26/ <https://www.otrs.com/release-notes-otrs-5s-patch-level-26/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS:: ITSM Module 5 Patch Level 26 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-26/ <https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-26/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 4 Patch Level 28 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-4-patch-level-28/ <https://www.otrs.com/release-notes-otrs-4-patch-level-28/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 4 Patch Level 28 Release date: 19-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-28/ <https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-28/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. Best regards, Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 5s – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success <https://www.otrs.com/?utm_id=1036> More information: Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories <https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings <https://www.otrs.com/public-otrs-trainings/?utm_id=1039>

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OTRS 6 Patch Level 2, OTRS::ITSM Module 6 Patch Level 2, OTRS 5 Patch Level 25, OTRS:: ITSM Module 5 Patch Level 25, OTRS 4 Patch Level 27, OTRS::ITSM 4 Patch Level 27
by Sabrina Seubert 05 Dec '17

05 Dec '17

Dear community members, we are proud to announce today the release of OTRS 6 Patch Level 2, OTRS::ITSM Module 6 Patch Level 2, OTRS 5 Patch Level 25, OTRS:: ITSM Module 5 Patch Level 25, OTRS 4 Patch Level 27 and OTRS::ITSM 4 Patch Level 27. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 2 Release date: 05-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-6-patch-level-2/ <https://www.otrs.com/release-notes-otrs-6-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Patch Level 2 Release date: 05-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-6-patch-level-2/ <https://www.otrs.com/release-notes-otrsitsm-module-6-patch-level-2/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 5 Patch Level 25 Release date: 05-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-5s-patch-level-25/ <https://www.otrs.com/release-notes-otrs-5s-patch-level-25/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 5 Patch Level 25 Release date: 05-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-25/ <https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-25/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 4 Patch Level 27 Release date: 05-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-4-patch-level-27/ <https://www.otrs.com/release-notes-otrs-4-patch-level-27/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 4 Patch Level 27 Release date: 05-December-2017 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-27/ <https://www.otrs.com/release-notes-otrsitsm-module-4-patch-level-27/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. Best regards, Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 6 – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success <https://www.otrs.com/?utm_id=1036> More information: Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories <https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings <https://www.otrs.com/public-otrs-trainings/?utm_id=1039>

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OTRS Security Advisory 2017-09 OTRS Framework, OTRS Security Advisory 2017-08 OTRS Framework
by Sabrina Seubert 05 Dec '17

05 Dec '17

+++++++++ OTRS Security Advisory 2017-09 OTRS Framework +++++++++ Releases: Framework Release date: 05-December-2017 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2017-09 <security at otrs.org <mailto:security@otrs.org>> ------------------------------------------------------------------ ID: OSA-2017-09 Date: 2017-12-05 Title: Remote code execution Severity: 8.1 high Fixed in: OTRS 6.0.2, OTRS 5.0.25, OTRS 4.0.27 URL: https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framewo… <https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framewo…> References: To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framewo… <https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framewo…> +++++++++ OTRS Security Advisory 2017-08 OTRS Framework +++++++++ Releases: Framework Release date: 05-December-2017 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2017-08 <security at otrs.org <mailto:security@otrs.org>> ------------------------------------------------------------------ ID: OSA-2017-08 Date: 2017-12-05 Title: Information Disclosure Severity: 5.1 Medium Fixed in: OTRS 6.0.2, OTRS 5.0.25, OTRS 4.0.27 URL: https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framewo… <https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framewo…> References: To read the entire Security Advisory please follow this link. https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framewo… <https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framewo…> Best regards Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS Business Solution™ 6 – Organization. Security. Communication. Structure. – Flexible solutions for your company’s success <https://www.otrs.com/?utm_id=1036> More information: Solutions <https://www.otrs.com/products/?utm_id=1037> | Success Stories <https://www.otrs.com/customers/success-stories/?utm_id=1038> | Trainings <https://www.otrs.com/public-otrs-trainings/?utm_id=1039>

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