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January 2019

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OTRS 6.0.16, OTRS 5.0.34, OTRS::ITSM 6.0.16, OTRS::ITSM 5.0.34, OTRS FAQ 6.0.16, OTRS FAQ 5.0.20, OTRS Survey 6.0.10, OTRS Survey 5.0.11, OTRS TimeAccounting 6.0.10, OTRS TimeAccounting 5.0.15, OTRS SystemMonitoring 6.0.6, OTRS SystemMonitoring 5.0.6, OTRS MasterSlave 6.0.12, OTRS MasterSlave 5.0.21, OTRS Clone DB 6.0.5, OTRS Clone DB 5.0.8, OTRS AppointmentCalendar 5.0.10
by Melanie Krüger 18 Jan '19

18 Jan '19

Dear community members, we are proud to announce today the release of OTRS 6.0.16, OTRS 5.0.34, OTRS::ITSM 6.0.16, OTRS::ITSM 5.0.34, OTRS FAQ 6.0.16, OTRS FAQ 5.0.20, OTRS Survey 6.0.10, OTRS Survey 5.0.11, OTRS TimeAccounting 6.0.10, OTRS TimeAccounting 5.0.15, OTRS SystemMonitoring 6.0.6, OTRS SystemMonitoring 5.0.6, OTRS MasterSlave 6.0.12, OTRS MasterSlave 5.0.21, OTRS Clone DB 6.0.5, OTRS Clone DB 5.0.8, OTRS AppointmentCalendar 5.0.10. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 16 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-16/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 5 Patch Level 34 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-5s-patch-level-34/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Patch Level 16 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-16/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 5 Patch Level 34 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-34/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 6 Patch Level 16 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-6-patch-level-16/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 5 Patch Level 20 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-5-patch-level-20/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 6 Patch Level 10 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-6-patch-level-10/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 5 Patch Level 11 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-5-patch-level-11/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 6 Patch Level 10 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 5 Patch Level 15 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 6 Patch Level 6 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 5 Patch Level 6 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-5-patch-leve… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 6 Patch Level 12 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-12/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 5 Patch Level 21 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-21/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Clone DB 6 Patch Level 5 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-clone-db-6-patch-level-5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Clone DB 5 Patch Level 8 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-clone-db-5-patch-level-8/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appointment Calendar 5 Patch Level 10 Release date: 18-January-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-appointment-calendar-5-patch-… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Best regards Melanie Krueger – OTRS AG Zimmersmuehlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL.

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Security Advisory 2019-01: Security Update for OTRS Framework
by Melanie Krüger 18 Jan '19

18 Jan '19

+++++++++ Security Advisory 2018-05: Security Update for OTRS Framework +++++++++ Releases: OTRS 7.0.x, OTRS 6.0.x, OTRS 5.0.x Release date: 18-January-2019 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2019-01 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2019-01 Date: 2019-01-18 Title: Stored XSS Severity: 3.9. low Product: OTRS 7.0.x, OTRS 6.0.x, OTRS 5.0.x Fixed in: OTRS 7.0.4, OTRS 6.0.16, OTRS 5.0.34 References: TBD To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2019-01-security-update-for-ot… Best regards Melanie Krueger – OTRS AG Zimmersmuehlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL.

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