May 2019 - announce - OTRS mailing lists

Security Advisory 2019-09: OTRS Framework
by Melanie Krüger 31 May '19

31 May '19

+++++++++ Security Advisory 2019-09: OTRS Framework +++++++++ Releases: OTRS Framework Release date: 31-May-2019 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2019-09 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2019-09 Date: 2019-05-31 Title: Information Disclosure Severity: 2.8. low Product: OTRS 7.0.x, OTRS 6.0.x, OTRS 5.0.x Fixed in: OTRS 7.0.8, OTRS 6.0.19, OTRS 5.0.36 References: CVE-2019-12497 To read the entire Security Advisory please follow this link: https://community.otrs.com/security-advisory-2019-09-security-update-for-ot… Best regards Melanie Krueger – OTRS AG Zimmersmuehlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL.

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OTRS 6 Patch Level 19, OTRS 5 Patch Level 36, OTRS::ITSM 6 Patch Level 19, OTRS::ITSM 5 Patch Level 36, OTRS FAQ 6 Patch Level 19, OTRS FAQ 5 Patch Level 22, OTRS Survey 6 Patch Level 12, OTRS Survey 5 Patch Level 13, OTRS MasterSlave 6 Patch Level 15, OTRS MasterSlave 5 Patch Level 22, OTRS System Monitoring 6 Patch Level 8, OTRS Appointment Calendar 5 Patch Level 14
by Melanie Krüger 31 May '19

31 May '19

Dear community members, We are proud to announce today the release of OTRS 6 Patch Level 19, OTRS 5 Patch Level 36, OTRS::ITSM 6 Patch Level 19, OTRS::ITSM 5 Patch Level 36, OTRS FAQ 6 Patch Level 19, OTRS FAQ 5 Patch Level 22, OTRS Survey 6 Patch Level 12, OTRS Survey 5 Patch Level 13, OTRS MasterSlave 6 Patch Level 15, OTRS MasterSlave 5 Patch Level 22, OTRS System Monitoring 6 Patch Level 8 and OTRS Appointment Calendar 5 Patch Level 14. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 19 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-19/ <https://community.otrs.com/release-notes-otrs-6-patch-level-19/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 5 Patch Level 36 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-5s-patch-level-36/ <https://community.otrs.com/release-notes-otrs-5s-patch-level-36/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 6 Patch Level 19 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-19/ <https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-19/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 5 Patch Level 36 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-36/ <https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-36/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 6 Patch Level 19 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-6-patch-level-19/ <https://community.otrs.com/release-notes-otrs-faq-6-patch-level-19/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 5 Patch Level 22 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-5-patch-level-22/ <https://community.otrs.com/release-notes-otrs-faq-5-patch-level-22/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 6 Patch Level 12 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-6-patch-level-12/ <https://community.otrs.com/release-notes-otrs-survey-6-patch-level-12/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 5 Patch Level 13 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-5-patch-level-13/ <https://community.otrs.com/release-notes-otrs-survey-5-patch-level-13/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 6 Patch Level 15 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-15/ <https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-15/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 5 Patch Level 22 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-22/ <https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-22/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS System Monitoring 6 Patch Level 8 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve… <https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appointment Calendar 5 Patch Level 14 Release date: 31-May-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsappointmentcalendar-5-patch-le… <https://community.otrs.com/release-notes-otrsappointmentcalendar-5-patch-le…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Best regards Melanie Krueger – OTRS AG Zimmersmuehlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL.

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Security Advisory 2019-08: OTRS Framework
by Melanie Krüger 31 May '19

31 May '19

+++++++++ Security Advisory 2019-08: OTRS Framework +++++++++ Releases: OTRS Framework Release date: 31-May-2019 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2019-08 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2019-08 Date: 2019-05-31 Title: Loading External Image Resources Severity: 3.5. low Product: OTRS 7.0.x, OTRS 6.0.x, OTRS 5.0.x Fixed in: OTRS 7.0.8, OTRS 6.0.19, OTRS 5.0.36 References: CVE-2019-12248 To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2019-08-security-update-for-ot… Best regards Melanie Krueger – OTRS AG Zimmersmuehlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL.

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