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July 2019

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Security Advisory 2019-12, Security Advisory 2019-11, Security Advisory 2019-10: OTRS Framework
by Sabrina Seubert 12 Jul '19

12 Jul '19

+++++++++ Security Advisory 2019-12: OTRS Framework +++++++++ Releases: OTRS Framework Release date: 12-July-2019 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2019-12 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2019-12 Date: 2019-07-12 Title: Information Disclosure Severity: 2.4. low Product: OTRS 7.0.x, OTRS 6.0.x, OTRS 5.0.x Fixed in: OTRS 7.0.9, OTRS 6.0.20, OTRS 5.0.37 References: CVE-2019-13458 To read the entire Security Advisory please follow this link: https://community.otrs.com/security-advisory-2019-12-security-update-for-ot… +++++++++ Security Advisory 2019-11: OTRS Framework +++++++++ Releases: OTRS Framework Release date: 12-July-2019 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2019-11 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2019-11 Date: 2019-07-12 Title: Information Disclosure Severity: 3.8. low Product: OTRS 7.0.x Fixed in: OTRS 7.0.9 References: CVE-2019-13457 To read the entire Security Advisory please follow this link: https://community.otrs.com/security-advisory-2019-11-security-update-for-ot… +++++++++ Security Advisory 2019-10: OTRS Framework +++++++++ Releases: OTRS Framework Release date: 12-July-2019 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2019-10 <security at otrs.org> ------------------------------------------------------------------ ID: OSA-2019-10 Date: 2019-07-12 Title: Session ID Disclosure Severity: 3.1. low Product: OTRS 6.0.x, OTRSBusiness 6.0.x, OTRS 5.0.x Fixed in: OTRS 6.0.20, OTRSBusiness 6.0.21, OTRS 5.0.37 References: CVE-2019-12746 To read the entire Security Advisory please follow this link: https://community.otrs.com/security-advisory-2019-10-security-update-for-ot… Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agilität • Kommunikation • Transparenz Erfahren Sie mehr OTRS ist SERVIEW CERTIFIEDTOOL.

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OTRS 6 Patch Level 20, OTRS 5s Patch Level 37, OTRS::ITSM Module 6 Patch Level 20, OTRS::ITSM Module 5s Patch Level 37, OTRS Survey 6 Patch Level 13, OTRS Survey 5 Patch Level 14, OTRS TimeAccounting 6 Patch Level 13, OTRS TimeAccounting 5 Patch Level 17, OTRS SystemMonitoring 6 Patch Level 9, OTRS SystemMonitoring 5 Patch Level 7, OTRS MasterSlave 6 Patch Level 16, OTRS MasterSlave 5 Patch Level 23, OTRS Clone DB 6 Patch Level 6, OTRS Clone DB 5 Patch Level 9, OTRS FAQ 6 Patch Level 20 and OTRS
by Sabrina Seubert 12 Jul '19

12 Jul '19

Dear community members, We are proud to announce today the release of OTRS 6 Patch Level 20, OTRS 5s Patch Level 37, OTRS::ITSM Module 6 Patch Level 20, OTRS::ITSM Module 5s Patch Level 37, OTRS Survey 6 Patch Level 13, OTRS Survey 5 Patch Level 14, OTRS TimeAccounting 6 Patch Level 13, OTRS TimeAccounting 5 Patch Level 17, OTRS SystemMonitoring 6 Patch Level 9, OTRS SystemMonitoring 5 Patch Level 7, OTRS MasterSlave 6 Patch Level 16, OTRS MasterSlave 5 Patch Level 23, OTRS Clone DB 6 Patch Level 6, OTRS Clone DB 5 Patch Level 9, OTRS FAQ 6 Patch Level 20 and OTRS FAQ 5 Patch Level 23. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 20 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-20/ <https://community.otrs.com/release-notes-otrs-6-patch-level-20/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 5s Patch Level 37 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-5s-patch-level-37/ <https://community.otrs.com/release-notes-otrs-5s-patch-level-37/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Patch Level 20 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-20/ <https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-20/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 5s Patch Level 37 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-37/ <https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-37/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 6 Patch Level 13 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-6-patch-level-13/ <https://community.otrs.com/release-notes-otrs-survey-6-patch-level-13/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 5 Patch Level 14 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-5-patch-level-14/ <https://community.otrs.com/release-notes-otrs-survey-5-patch-level-14/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 6 Patch Level 13 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-… <https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 5 Patch Level 17 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-… <https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 6 Patch Level 9 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve… <https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 5 Patch Level 7 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-5-patch-leve… <https://community.otrs.com/release-notes-otrs-systemmonitoring-5-patch-leve…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 6 Patch Level 16 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-16/ <https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-16/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 5 Patch Level 23 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-23/ <https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-23/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Clone DB 6 Patch Level 6 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-clone-db-6-patch-level-6/ <https://community.otrs.com/release-notes-otrs-clone-db-6-patch-level-6/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Clone DB 5 Patch Level 9 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-clone-db-5-patch-level-9/ <https://community.otrs.com/release-notes-otrs-clone-db-5-patch-level-9/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 6 Patch Level 20 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-6-patch-level-20/ <https://community.otrs.com/release-notes-otrs-faq-6-patch-level-20/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 5 Patch Level 23 Release date: 12-July-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-5-patch-level-23/ <https://community.otrs.com/release-notes-otrs-faq-5-patch-level-23/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I: http://www.otrs.com/ <http://www.otrs.com/> Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agilität • Kommunikation • Transparenz Erfahren Sie mehr OTRS ist SERVIEW CERTIFIEDTOOL.

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