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June 2020

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New Patch Has Been Released For OTRS
by Bernd Maus 08 Jun '20

08 Jun '20

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: June 08, 2020 Patch/Patches: OTRS 8.0.4 OTRS 7.0.18 OTRS::ITSM Module 7.0.18 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.infusion-links.com/api/v1/click/6578562645360640/464695849700…> OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com <https://pg183.infusion-links.com/api/v1/click/6418406133465088/464695849700…>. Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/4509304981553152/464695849700…> or contact us. <https://pg183.infusion-links.com/api/v1/click/5853931802198016/464695849700…> Bernd Maus — Online Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 6172 681988-44 F: +49 9421 56818-18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 8 | Fast • Modern • Secure Learn more. <https://otrs.com/>

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New Security Update for OTRS
by Bernd Maus 08 Jun '20

08 Jun '20

Security Advisories Dear reader, The following security fix was made: OTRS Security Advisory 2020-12 ID: OSA-2020-12 Date: 2020-06-08 Title: Information disclosure Severity: 3.5 LOW Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 7.0.18, OTRS 8.0.4 FULL CVSS VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N References: CVE-2020-1775 To read the entire Security Advisory, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.infusion-links.com/api/v1/click/4821566283841536/464695849700…> Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/4714084492378112/464695849700…> or contact us. <https://pg183.infusion-links.com/api/v1/click/6220494040465408/464695849700…> Bernd Maus — Online Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 6172 681988-44 F: +49 9421 56818-18 I: https://www.otrs.com/ <https://www.otrs.com/> Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 8 | Fast • Modern • Secure Learn more. <https://otrs.com/> OTRS is a SERVIEW CERTIFIEDTOOL.

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