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July 2020

New Patches Have Been Released For OTRS
by Melanie Krüger 20 Jul '20

20 Jul '20

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: July 20, 2020 Patches: OTRS 8.0.5 OTRS 7.0.19 OTRS::ITSM Module 7.0.19 OTRS MasterSlave 7.0.19 OTRS Survey 7.0.16 OTRS TimeAccounting 7.0.15 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.infusion-links.com/api/v1/click/6165010895863808/470994533325…> OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com <https://pg183.infusion-links.com/api/v1/click/6372020132249600/470994533325…>. Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/4666891439964160/470994533325…> or contact us. <https://pg183.infusion-links.com/api/v1/click/4880035869360128/470994533325…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Security Updates for OTRS
by Melanie Krüger 20 Jul '20

20 Jul '20

Security Advisories Dear reader, The following security fix was made: OTRS Security Advisory 2020-13 ID: OSA-2020-13 Date: 2020-07-20 Title: Invalidating or changing user does not invalidate session Severity: 3.5 LOW Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x Fixed in: OTRS 8.0.5 OTRS 7.0.19, OTRS 6.0.29 FULL CVSS VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N References: CVE-2020-1776 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.infusion-links.com/api/v1/click/6169325828046848/470994533325…> Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/6588794647871488/470994533325…> or contact us. <https://pg183.infusion-links.com/api/v1/click/6212136484995072/470994533325…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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