June 2021 - announce - OTRS mailing lists

New Security Updates for OTRS
by Bernd Maus 16 Jun '21

16 Jun '21

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-11 ID: OSA-2021-11 Date: 2021-06-16 Title: XSS in the ticket overview screens Severity: 7.5 HIGH Product: OTRS 7.0.x, OTRS 6.0.x Fixed in: OTRS 7.0.27 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N References: CVE-2021-21441 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.infusion-links.com/api/v1/click/5796588750766080/464695849700…> Kind regards, Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.infusion-links.com/api/v1/click/4926089208397824/464695849700…> English <https://pg183.infusion-links.com/api/v1/click/4623607378870272/464695849700…> Spanish <https://pg183.infusion-links.com/api/v1/click/5544695420026880/464695849700…> Portuguese <https://pg183.infusion-links.com/api/v1/click/5109312949452800/464695849700…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/5442240627736576/464695849700…> or contact us. <https://pg183.infusion-links.com/api/v1/click/4841964388614144/464695849700…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Patches Have Been Released For OTRS
by Bernd Maus 14 Jun '21

14 Jun '21

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: June 14, 2021 Patch/Patches: OTRS 8.0.14 OTRS 7.0.27 OTRS::ITSM Module 7.0.27 OTRS CloneDB 7.0.14 OTRS Survey 8.0.1 OTRS Survey 7.0.22 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.keap-link002.com/api/v1/click/4522789782814720/46469584970055…> To benefit from the latest major release, OTRS Group managed customers are updated by our Customer Solution Team after scheduling an individual maintenance appointment. OTRS On-Premise customers can obtain our new product version by ordering our migration service. Kind regards, Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link002.com/api/v1/click/4810397972824064/46469584970055…> English <https://pg183.keap-link002.com/api/v1/click/6499746653274112/46469584970055…> Spanish <https://pg183.keap-link002.com/api/v1/click/4722977671610368/46469584970055…> Portuguese <https://pg183.keap-link002.com/api/v1/click/5327932405186560/46469584970055…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link002.com/api/v1/click/4732338217287680/46469584970055…> or contact us. <https://pg183.keap-link002.com/api/v1/click/6540273964679168/46469584970055…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Security Updates for OTRS
by Bernd Maus 14 Jun '21

14 Jun '21

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-09 ID: OSA-2021-09 Date: 2021-06-14 Title: Possible DoS attack using a special crafted URL in email body Severity: 6.5 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x, Fixed in: OTRS 8.0.14, OTRS 7.0.27 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H References: CVE-2021-21439 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.keap-link002.com/api/v1/click/6400001943404544/46469584970055…> Kind regards, Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link002.com/api/v1/click/4897626275577856/46469584970055…> English <https://pg183.keap-link002.com/api/v1/click/6721778678628352/46469584970055…> Spanish <https://pg183.keap-link002.com/api/v1/click/6654534758039552/46469584970055…> Portuguese <https://pg183.keap-link002.com/api/v1/click/6732241218961408/46469584970055…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link002.com/api/v1/click/6444116156481536/46469584970055…> or contact us. <https://pg183.keap-link002.com/api/v1/click/5230157139148800/46469584970055…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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