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June 2022

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New Security Updates for OTRS
by Erkan Yilmaz 13 Jun '22

13 Jun '22

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2022-09 ID: OSA-2022-09 Date: 2022-06-13 Title: Information disclosure in Request New Password feature Severity: 5.3. MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 8.0.23, OTRS 7.0.35, FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N References: CVE-2022-32741 OTRS Security Advisory 2022-08 ID: OSA-2022-08 Date: 2022-06-13 Title: Information disclosure in the External Interface Severity: 3.5 LOW Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 8.0.23, OTRS 7.0.35, FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N References: CVE-2022-32740 OTRS Security Advisory 2022-07 ID: OSA-2022-07 Date: 2022-06-13 Title: OTRS version number is always in the exported ICS files Severity: 3.5. LOW Product: OTRS 8.0.x, OTRS 7.0.x, OTRSCalendarResourcePlanning 8.0.x, OTRSCalendarResourcePlanning 7.0.x. Fixed in: OTRS 8.0.23, OTRS 7.0.35, OTRSCalendarResourcePlanning 8.0.21, OTRSCalendarResourcePlanning 7.0.?. FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N References: CVE-2022-32739 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.keap-link013.com/v2/click/aa963d5eefb59647d727e26f0f69a580/eJ…> Kind regards, Your OTRS release team <https://pg183.keap-link004.com/v2/click/125a3149e59aca2785a10199f7e26fd7/eJ…> Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link008.com/v2/click/0adf3841fce0d1deb4c93be8e97fe37f/eJ…> English <https://pg183.keap-link003.com/v2/click/7cde127bccfa3342159206a6e4b3f774/eJ…> Spanish <https://pg183.keap-link008.com/v2/click/602dd892ee2c1eabe7cd84a39b52a92e/eJ…> Portuguese <https://pg183.keap-link006.com/v2/click/0f95e963ac1959446ce5d311e63ec3de/eJ…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link011.com/v2/click/fe922f5bab4dedb7b7bdceabd6ab52d4/eJ…> or contact us. <https://pg183.keap-link002.com/v2/click/05eb6b6d0a5b5da9aa13f358c47f40e7/eJ…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Patches Have Been Released For OTRS
by Erkan Yilmaz 13 Jun '22

13 Jun '22

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: June 13, 2022 Patch/Patches: OTRS 8.0.23 OTRS 7.0.35 OTRS::ITSM Module 7.0.35 OTRS CloneDB 8.0.7 OTRS CloneDB 7.0.21 OTRS PrimarySecondary 8.0.11 OTRS Survey 8.0.9 OTRS Survey 7.0.28 OTRS SystemMonitoring 8.0.12 OTRS SystemMonitoring 7.0.20 OTRS TimeAccounting 7.0.24 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.keap-link002.com/v2/click/c2cbaf9bb6e2598a28d724b9028567ab/eJ…> OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com <https://pg183.keap-link006.com/v2/click/7c180bf1fff8f41d30ca5384a131ef89/eJ…>. Kind regards, Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link005.com/v2/click/6413423e204560c968922d07f4ddba11/eJ…> English <https://pg183.keap-link005.com/v2/click/199fe1680da580b7b20887de781c6f32/eJ…> Spanish <https://pg183.keap-link017.com/v2/click/7967dd08cc7eca79b3602b6a7e5900b6/eJ…> Portuguese <https://pg183.keap-link017.com/v2/click/8c0d8b070e985aef5bb7081b39063de1/eJ…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link010.com/v2/click/613de152f2b9bc3f9e750c89d049bdab/eJ…> or contact us. <https://pg183.keap-link002.com/v2/click/a95eb0be7e2e20c17c1686e54cea710d/eJ…>

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