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October 2023

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New Security Updates for OTRS
by Melanie Krueger 16 Oct '23

16 Oct '23

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2023-08 ID: OSA-2023-08 Date: 2023-10-16 Title: External pictures can be loaded even if not allowed by configuration Severity: 5.3 MEDIUM Product: OTRS 7.0.x, OTRS 8.0.x Fixed in: OTRS 7.0.47, OTRS 8.0.37 CVSS: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N References: CVE-2023-38059 OTRS Security Advisory 2023-09 ID: OSA-2023-09 Date: 2023-10-16 Title: Possible XSS execution in customer information Severity: 3.5 LOW Product: OTRS 7.0.x, OTRS 8.0.x Fixed in: OTRS 7.0.47, OTRS 8.0.37 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N References: CVE-2023-5421 OTRS Security Advisory 2023-10 ID: OSA-2023-10 Date: 2023-10-16 Title: SSL Certificates are not checked for E-Mail Handling Severity: 8.7 HIGH Product: OTRS 7.0.x, OTRS 8.0.x Fixed in: OTRS 7.0.47, OTRS 8.0.37 CVSS: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N References: CVE-2023-5422 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/otrs-software-solutions/otrs/overview-release-notes-securi… Kind regards, Your OTRS release team <https://otrs.com/contact/> <https://otrs.com/contact/> Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link011.com/v2/click/0f9a2178ada66f1328ad59b5045e6750/eJ…> English <https://pg183.keap-link011.com/v2/click/05a1d2538d57ef52056db7deaf1a943d/eJ…> Spanish <https://pg183.keap-link011.com/v2/click/a023a9204849aa837b442c3134299286/eJ…> Portuguese <https://pg183.keap-link011.com/v2/click/4a3696f7a45e3a5e5d7b60c4f8424c0a/eJ…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link011.com/v2/click/2eecf811a3804f82cb625cb3c5079f9e/eJ…> or contact us. <https://pg183.keap-link011.com/v2/click/bff39be1cc9150dee01368fba8cd980b/eJ…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Patches Have Been Released For OTRS
by Melanie Krueger 16 Oct '23

16 Oct '23

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: September 04, 2023 Patch/Patches: OTRS 8.0.37 OTRS 7.0.47 OTRS::ITSM Module 7.0.47 OTRS CloneDB 8.0.11 OTRS MasterSlave 7.0.37 OTRS PrimarySecondary 8.0.22 OTRS Survey 8.0.15 OTRS Survey 7.0.34 OTRS SystemMonitoring 8.0.18 You’ll find the specific release notes detailed under https://otrs.com/otrs-software-solutions/otrs/overview-release-notes-securi… OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at https://portal.otrs.com Kind regards, Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link006.com/v2/click/7d9e3a298ed1ed20f850c4b65f7b07eb/eJ…> English <https://pg183.keap-link006.com/v2/click/23f7bbdbcafc804aa6e5686935efe26d/eJ…> Spanish <https://pg183.keap-link006.com/v2/click/ba92f948eb1134159aee2ca31fb4ab5f/eJ…> Portuguese <https://pg183.keap-link006.com/v2/click/183be45671b6ce75d058ec5f22fdbfa2/eJ…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link006.com/v2/click/6b45e587089691a7720b6521f2c91263/eJ…> or contact us. <https://pg183.keap-link006.com/v2/click/e8357bd76e97bbdb49ef7106e648b132/eJ…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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