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August 2010

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Problem in package manager with ITSMConfigurationManagement and ImportExport version 2.0.3
by Kjetil Bernhard Thomassen 04 Aug '10

04 Aug '10

When I upgraded the ImportExport and ITSMConfigurationManagement packages from version 1.3.2 to version 2.0.3 in my OTRS 2.4.7-installation from the online repository, I get the following error messages in the Package manager: Important<http://otrs2/otrs-web/images/Standard/error.png> : ITSMConfigurationManagement 2.0.3 - Package not correctly deployed! You should reinstall the Package again! <http://otrs2/otrs/index.pl?Action=AdminPackageManager&Subaction=View&Na me=ITSMConfigurationManagement&Version=2.0.3> Important<http://otrs2/otrs-web/images/Standard/error.png> : ImportExport 2.0.3 - Package not correctly deployed! You should reinstall the Package again! <http://otrs2/otrs/index.pl?Action=AdminPackageManager&Subaction=View&Na me=ImportExport&Version=2.0.3> I have tried to reinstall them using the reinstall "button", and when that didn't help, uninstalled them and installed them again from the online repository. Same problem. Any ideas? Kjetil B.

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