Hi ,
I am using OTRS ITSM change Management module and
I created a Postmaster Filter to reject the mail if the mail subject contains the
Change number. So that new ticket should not be created based on this change number.
My problem is when I run the script I got error : Got no UserObject! at /opt/otrs/Kernel/System/ITSMChange.pm line 108.
The snippet of my logic is :
my $ChangeID = $Self->{ChangeObject}->ChangeSearch(
ChangeNumber => $CNumber,
UserID => 1,
);
if ($ChangeID){
$Param{GetParam}->{'X-OTRS-Ignore'} = 'yes';
}
Can some1 tell me what is missing
