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August 2013

3 participants
2 discussions

package verification
by Asma Ali 27 Aug '13

27 Aug '13

Hi, I did some modifications in ITSM Change Management Module but now i am getting error in systemlog that the following package is different. Is this a serious issue or I can ignore this error. thanks

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Process Management - Setting the Title
by Chris Bissell 02 Aug '13

02 Aug '13

I'd like to set the title of a process ticket with specific values set by users in the course of the process. It is a order setup process, and I would like to set the Service (ITSM Field) and the value of DynamicField_DueDate in the Title. Can this be done with a Transition Action? I see where I can set the title, but I'm unclear if I can use a variable in the Title. Thanks -- Chris Bissell - Network Architect FRII - 970.212.0723 cbissell(a)frii.net

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