itsm

Download

itsm@lists.otrs.org

June 2014

2 participants
2 discussions

James Crawford 5968 is out of the office.
by james.crawford.5968＠northumbria.pnn.police.uk 28 Jun '14

28 Jun '14

I will be out of the office starting 24/06/2014 and will not return until 30/06/2014. I will respond to your message when I return. If your email is urgent, please contact the ICT Helpline on x69966 (01661 869966). If your email is related to S2S or RDA, please contact Martin Ibbotson 5271 on x49403. Thanks, James. NORTHUMBRIA POLICE PRIVACY AND CONFIDENTIALITY NOTICE The information contained in this message and any attachment(s) is confidential and intended only for the attention of the named organisation or individual to whom it is addressed. The message may contain information that is covered by legal, professional or other privilege. No mistake in transmission is intended to waive or compromise any such privilege. This message has been sent over public networks and the sender cannot be held responsible for its integrity. If you are not the intended recipient be aware that any disclosure, copying, distribution or action taken in reliance of the information contained herein is strictly prohibited, and is contrary to the provisions of the Copyright Designs and Patents Act, 1988 and of the Data Protection Act, 1998. Any views expressed are those of the sender and, unless specifically stated, do not necessarily represent the view of Northumbria Police. We cannot accept any liability for any loss or damage sustained as a result of software viruses. It is your responsibility to carry out such virus checking as is necessary. If you have received this message in error, please notify the sender by e-mail at once and delete the message immediately. For more information about Northumbria Police please visit our website - http://www.northumbria.police.uk

1 0

Reg : OTRS 3.3.7 ITIL helpdesk process setup
by chandrasekar.M 27 Jun '14

27 Jun '14

Hi I have installed and configured OTRS 3.3.7 in CentOS6.5, Where I need some help how to setup a Helpdesk ITIL process . Help me to setup the process accordingly. Regards Chandrasekar.M

1 0