Hello there,
Here are a couple of questions about change management notifications that
perhaps someone in this group could kindly answer:
First some context: there is 3 tables related to itsm change notifications,
they are change_notification, change_notification_grps,
change_notification_rec and there you can find things like what
notification is sent to what group depending on what event.
The bodies of the notifications are found in a separate table called
notifications. So here are the two questions:
1. How are related the table notifications with any of the
3 change_notification* tables?
2. Is it possible to create a new group (of the ones listed
on change_notification_grps) so a new recipient can be configured?
Thanks!
Leonardo Certuche
