I will be out of the office starting 04/03/2009 and will not return until
I will be periodically checking and responding to email during this time.
If you need immediate assistance please contact Jubal Evans at
If this is a production issue please contact the TRS/CL2 help desk at
The contents of this email are the property of PNC. If it was not addressed to you, you have no legal right to read it. If you think you received it in error, please notify the sender. Do not forward or copy without permission of the sender. This message may contain an advertisement of a product or service and thus may constitute a commercial electronic mail message under US Law. The postal address for PNC is 249 Fifth Avenue, Pittsburgh, PA 15222. If you do not wish to receive any additional advertising or promotional messages from PNC at this e-mail address, click here to unsubscribe. https://pnc.p.delivery.net/m/u/pnc/uni/p.asp By unsubscribing to this message, you will be unsubscribed from all advertising or promotional messages from PNC. Removing your e-mail address from this mailing list will not affect your subscription to alerts, e-newsletters or account servicing e-mails.
We are currently adopt OTRS ITSM 1.2.2 on our Enterprise.
But today we wants to get report in form of register of all equipment (ITSM
CLASS - Hardware and Computer): list of equipment with all fields from
description of class.
NameField TypeField NumberField
OwnerField NoteField OtherFields
1. Printer1 - Printer - Number1
-Owner1 - Note1 -:
2. Printer2 - Printer - Number2
-Owner2 - Note2 -:
3. Computer1 - Computer - Number3 -Owner1
- Note3 -:
I tried to do such report though wizard but I see that this tool gives us
something like consolidated report than register.
How can I make this real?